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AutoNation Toyota Buena Park - Service Center

Buena Park, CA

4.4
510 Reviews

510 Reviews of AutoNation Toyota Buena Park - Service Center

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September 18, 2023

I made an appointment and arrived on time. However, during the reception process, the people who came later than me were checked in first. I felt I was being ignored. The service representativ More

by johnkim6007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frankie
Sep 22, 2023 -

AutoNation Toyota Buena Park responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (714) 627-5562 to discuss what we can do to help.

September 15, 2023

Incredible customer service. They are helpful and kind. They go above and beyond expectations. I will definitely come back to Buena Park Toyota:) More

by HR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Anderson, Harley Hofmeister
Sep 18, 2023 -

AutoNation Toyota Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 14, 2023

Mark was amazing, knowledgeable, professional and extremely helpful. He provided additional safety features of the vehicle. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Andersen
Sep 17, 2023 -

AutoNation Toyota Buena Park responded

Hi Chris, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Buena Park. If you ever need help, just give us a call. Happy motoring!

September 08, 2023

The Toyota dealer was friendly but long wait and didn’t text me when the car was done. I had to go ask if the car was done. Oil change. More

by kevin_nhan_nguyen@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Sep 12, 2023 -

AutoNation Toyota Buena Park responded

Hi, thank you for taking the time to leave us feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (714) 627-5562.

September 08, 2023

Honest. My car is old and I would only trust a dealer to take care of it. More

by Liz
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sang
Sep 12, 2023 -

AutoNation Toyota Buena Park responded

Hi Liz, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

September 08, 2023

The new recently renovated facility is amazing! They offer car services at great prices. Mariah is FANTASTIC. She went above and beyond for me. She has incredible customer service skills and really More

by Lasagna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariah
Sep 12, 2023 -

AutoNation Toyota Buena Park responded

Hi Lasagna, thank you so much for your positive comments about AutoNation Toyota Buena Park! If you ever need help, just give us a call. Happy motoring!

September 07, 2023

Awesome experience everytime I get my car serviced here, always fast and reliable work! Great customer service! More

by dpsbibriesca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Bibriesca
Sep 11, 2023 -

AutoNation Toyota Buena Park responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Buena Park. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

September 06, 2023

The dealership is newly remodeled. It's immaculate with plenty of areas to work from if waiting. More

by michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariah Flores
Sep 11, 2023 -

AutoNation Toyota Buena Park responded

Hi Michael, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 06, 2023

The best dealership to take my car for maintenance service so far and I’ve been to a few other places in the past. The service advisors are knowledgeable, honest and helpful especially Robert. I can’t More

by FXE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto
Sep 11, 2023 -

AutoNation Toyota Buena Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

September 03, 2023

Best Toyota dealership in in Orange County and awesome service with knowledgeable customer service representatives! More

by Deo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Sep 06, 2023 -

AutoNation Toyota Buena Park responded

Hi Deo, your wonderful feedback and rating mean a lot to us. Feel free to stop by if you ever need any more help.

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