AutoNation Toyota Buena Park - Service Center

I made an appointment and arrived on time. However, during the reception process, the people who came later than me were checked in first. I felt I was being ignored. The service representativ However, during the reception process, the people who came later than me were checked in first. I felt I was being ignored. The service representative who was assigned to me did not show up. After waiting around 15 minutes, and after I asking someone else, other staff checked me in. After waiting 2 hours, the service representative called me and told that my car was ready to go home. I tried to meet him, but I was not able to locate him. Later on, he showed up and gave me the blue slip to pick up my car. I was not happy with this visit. More

Incredible customer service. They are helpful and kind. They go above and beyond expectations. I will definitely come back to Buena Park Toyota:) They are helpful and kind. They go above and beyond expectations. I will definitely come back to Buena Park Toyota:) More

Mark was amazing, knowledgeable, professional and extremely helpful. He provided additional safety features of the vehicle. extremely helpful. He provided additional safety features of the vehicle. More

The Toyota dealer was friendly but long wait and didn’t text me when the car was done. I had to go ask if the car was done. Oil change. text me when the car was done. I had to go ask if the car was done. Oil change. More

Honest. My car is old and I would only trust a dealer to take care of it. My car is old and I would only trust a dealer to take care of it. More

The new recently renovated facility is amazing! They offer car services at great prices. Mariah is FANTASTIC. She went above and beyond for me. She has incredible customer service skills and really They offer car services at great prices. Mariah is FANTASTIC. She went above and beyond for me. She has incredible customer service skills and really made me feel like I was at home. She listened to my needs and didn’t try to upsell or make me feel forced to purchase any un-needed services. Going forward I will ask for Mariah because of the quality of her work. Thank you so much Mariah. I am proud to own a toyota! More

Awesome experience everytime I get my car serviced here, always fast and reliable work! Great customer service! always fast and reliable work! Great customer service! More

The dealership is newly remodeled. It's immaculate with plenty of areas to work from if waiting. It's immaculate with plenty of areas to work from if waiting. More

The best dealership to take my car for maintenance service so far and I’ve been to a few other places in the past. The service advisors are knowledgeable, honest and helpful especially Robert. I can’t service so far and I’ve been to a few other places in the past. The service advisors are knowledgeable, honest and helpful especially Robert. I can’t say enough about him. He’s an excellent service advisor. Good job 👍🏻 and thank you for everything you’ve done for me 🙏🏻 More

Best Toyota dealership in in Orange County and awesome service with knowledgeable customer service representatives! service with knowledgeable customer service representatives! More