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AutoNation Toyota Buena Park - Service Center
Buena Park, CA
511 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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511 Reviews of AutoNation Toyota Buena Park - Service Center
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January 06, 2006
This dealer kept my car for a week and told me the engine needed to be replaced. Then they told me that because I was missing some oil receipts (car came from out of state) that they would not do a warranty needed to be replaced. Then they told me that because I was missing some oil receipts (car came from out of state) that they would not do a warranty repair. When I appealed to Toyota and Toyota called the dealer, the dealer told Toyota not to cover it (the service manager told me he said this to Toyota). I never met the guy and only spoke to him over the phone. His other employees told me that was wrong of him to do. I still don't know why he did it. I picked up my car to trade it in on a Honda, drove it around to dealerships all day, and nothing was wrong with it. I got offered a great trade-in amount from the Honda dealerships, and lousy trade-in offers from Toyota (I told ALL dealerships about the possible engine problem). Honda gave me a great deal - See Buena Park Honda! - and I LOVE my new Civic!!! More
by khamelinck
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