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AutoNation Toyota Buena Park - Service Center

Buena Park, CA

4.4
511 Reviews

511 Reviews of AutoNation Toyota Buena Park - Service Center

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August 26, 2021

I always get help from Daniel for every visit. He is so patient and kind to help us to get better understanding with the services. My mother and I often worry that we bother him a lot for every services.. More

by Joanne H Seo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Choo
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Sep 01, 2021 -

AutoNation Toyota Buena Park responded

Hi, we're happy you found Daniel to be so supportive during your experience here at AutoNation Toyota Buena Park. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 25, 2021

Don’t li the service late and not polite . And no car wash More

by Ridelmonh
Customer Service
Recommend Dealer
No
Employees Worked With
Jorge Buenrostro
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Aug 30, 2021 -

AutoNation Toyota Buena Park responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Buena Park take our reviews very seriously. If you'd like, please contact our General Manager at (714) 627-5562. We'd appreciate the chance to make your experience a positive one.

August 24, 2021

Stephen was clear and to the point. Great customer service. More

by Darbiso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen
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Aug 30, 2021 -

AutoNation Toyota Buena Park responded

We always strive to provide personable and excellent customer service. Thank you for the review!

August 23, 2021

Great job 👌, thanks 😊 for be the most awesome dealership. Thanks toyota of Buena Park 🏞️ like to see more special coupons too. Have a wonderful day More

by salvador_csnrs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emmanuel
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Aug 30, 2021 -

AutoNation Toyota Buena Park responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 20, 2021

Great quick service that was hassle free. Got my recall done so I could renew my registration More

by HiddenDragon23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emmanuel
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Aug 26, 2021 -

AutoNation Toyota Buena Park responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 16, 2021

Convenient because it’s closer to home. The service advisor, Daniel Choo was very nice. More

by monn_baloloy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Choo
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Aug 20, 2021 -

AutoNation Toyota Buena Park responded

Hello, we appreciate you taking the time to leave us this feedback. We always strive to provide personable and excellent customer service. Thank you for the review!

August 15, 2021

I feel like I get better help here than other locations I have been to! More

by Svalle18206
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not listed
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Aug 17, 2021 -

AutoNation Toyota Buena Park responded

Hello, we appreciate you taking the time to leave us this feedback. We always strive to provide personable and excellent customer service. Thank you for the review!

August 13, 2021

Hindbrain d dudndjd. Dhjdjdj dh. Ruth did. Dubs Ruhr Jenner Rufus if. If iddj didn’t f duo. Rind ucjd dish f. I just r do. Stop asking me to write words just to submit a review. The service is great eve More

by shigleymichael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny
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Aug 20, 2021 -

AutoNation Toyota Buena Park responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

August 12, 2021

As in the past I received very good service, Advisor Joseph Uceda was no exception. Very personable & helpful. Took my 2020 Camry in for the 3rd 5000 mile scheduled maintenance, encountered no problem More

by rgsakoda
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Uceda
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Aug 17, 2021 -

AutoNation Toyota Buena Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 11, 2021

It used to be a great dealership that I’m longing to It used to be a great dealership that I’m longing to have service. Not anymore. Standards are down More

by bbp323
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Pete Amezola
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Aug 17, 2021 -

AutoNation Toyota Buena Park responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (714) 627-5562 to discuss what we can do to help.

Aug 17, 2021 -

bbp323 responded

I hope you can improve the quality of service and not just the remodeling of the dealership. This is my 2nd time that happened to me. I thought it would change after my first experience but it got to worse.

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