AutoNation Toyota Buena Park - Service Center

I like the new remodel- I had an appt. and did not have to wait too long to get checked in - which was good. However, I was surprised when I asked the associate how long it would take - hi and did not have to wait too long to get checked in - which was good. However, I was surprised when I asked the associate how long it would take - his response was “Since it’s Friday and we are really busy it may take several hours.” So I said to him “I hope we get our car back by at least 2 pm being that we made an appt. and you guys know what work needs to be done on it.” The associate totally disregard what I said - her pretended not to hear me. I got my paperwork and left. We got a call approx. at 3’sh pm to tell me that they could not do the Smog Check because they are not a Star Smog Check location - so I asked if the car was ready and was told yes. So we only had an oil change because the Smog Check could not be done there - which by the way I was surprised you are not a Star Smog Check location. In my opinion, we did not take our car there for any major repairs so the turnaround should have been faster. Thank you! I hope we have better luck next time. p.s. We miss the old time associate who is no longer there - He was personable and made us feel heard and special. More

Clean dependably fast efficient and courteous huge showroom could add a microwave in customer cafe the pricing for the maintenance is a bit high but should offer more service of vehicle for the price showroom could add a microwave in customer cafe the pricing for the maintenance is a bit high but should offer more service of vehicle for the price like incorporate Brake service or higher discount 20%,30% 15% is not enoughfor the packages options you have More

It was pleasant experience. We’re coming here for long time. Our adviser is nice We’re coming here for long time. Our adviser is nice More

since 2003. Great service. Friendly staff . Never any issues. I’ll keep going there and good coffee 😂😂 Great service. Friendly staff . Never any issues. I’ll keep going there and good coffee 😂😂 More

Very clean facility, very knowledgeable, professional staff. They are extremely helpful and honest and helped me get in about out very quickly staff. They are extremely helpful and honest and helped me get in about out very quickly More

I had my Tacoma in for an oil change. They were available at my agreed on appointment time. The customer service representative Martin was knowledgeable and courteous. They completed the They were available at my agreed on appointment time. The customer service representative Martin was knowledgeable and courteous. They completed the work and discussed any issues with me in a timely manner. Would definitely recommend their services. More

Awesome new renovations, comfortable waiting area, great and knowledgeable staff, good prices, quick and reliable service. and knowledgeable staff, good prices, quick and reliable service. More

Martin Miller was great. I thought I needed a starter, but he was pretty certain I needed a battery. I'm grateful it was just a battery. My encounter with Mr Miller gave m I thought I needed a starter, but he was pretty certain I needed a battery. I'm grateful it was just a battery. My encounter with Mr Miller gave me renewed confidence dealing with AutoNation Toyota Buena Park Service Department. The service was fast. More

Went in for oil change was suppose to get a full inspection got my paper work back and nothing was checked off then asked advisor he apologized said everything was checked but not filled out on pape inspection got my paper work back and nothing was checked off then asked advisor he apologized said everything was checked but not filled out on paperwork . I wonder if they even did check everything on my vehicle More

Quick and Great Service from every team member on the service department. Especially the advisor service department. Especially the advisor More