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AutoNation Toyota Buena Park - Service Center

Buena Park, CA

4.4
510 Reviews

510 Reviews of AutoNation Toyota Buena Park - Service Center

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July 10, 2023

C Lean, friendly, efficient and very helpful! They were prompt and clear about what the car needed. Got the work done and car back to me within 24 hours. Very happy! More

by Kari Rush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark in service!
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Jul 13, 2023 -

AutoNation Toyota Buena Park responded

Hi Kari, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

July 07, 2023

Always friendly and great service :) . I always take my car here and am in and out in a reasonable amount of time. More

by peaceadict
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Jul 11, 2023 -

AutoNation Toyota Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 03, 2023

my dealer helped me a lot. He was so nice and has strong responsibility. Also he took good care of my car. More

by khb8904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sang
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Jul 06, 2023 -

AutoNation Toyota Buena Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 30, 2023

Came in for a 745am appointment on a Monday thinking that it would be a shorter wait. Didn’t get out of there until 1130am!!! More

by monical
Service Time
Recommend Dealer
No
Employees Worked With
Roberto
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Jul 04, 2023 -

AutoNation Toyota Buena Park responded

Hi Monical, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (714) 627-5562. We hope to hear from you.

June 28, 2023

Service advisor was duper nice and knowledgeable easy to make appointments and very professional and on time More

by Mbautista1963
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Martin
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Jul 03, 2023 -

AutoNation Toyota Buena Park responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 27, 2023

Beautiful dealership slow and mediocre service lack of etiquette in terms of customer service. Underwhelming. More

by ilovemyyota
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Mark
Report | Print
Jul 01, 2023 -

AutoNation Toyota Buena Park responded

Hi, thank you for taking the time to leave us feedback. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

June 23, 2023

The remodel looks fantastic, very nice and comfortable atmosphere with a modern look. The wait time was longer than what was estimated, but the service advisor was very nice, and had a good sense of humor More

by madstarr12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Anderson
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Jun 27, 2023 -

AutoNation Toyota Buena Park responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 19, 2023

I had a wonderful experience while getting my car serviced. Mat and all the other guys were very kind and professional. I waited for my car to get serviced. Everything was so nice and clean. More

by Awilli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mat
Report | Print
Jun 23, 2023 -

AutoNation Toyota Buena Park responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

June 16, 2023

For a tun up they charge me $515. 00 over with a 350.00 for labor and at the top of that the car still running the same way I both in. I dint see any change More

by joemarvulli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The employee was to good to get the high charge
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Jun 22, 2023 -

AutoNation Toyota Buena Park responded

Hello, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (714) 627-5562 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

June 15, 2023

The place was clean, lots of room for you to wait for your car and staff was friendly More

by Littleknuckles.jh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROBERTO BIBRISCA RODRIGUEZ
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Jun 22, 2023 -

AutoNation Toyota Buena Park responded

Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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