AutoNation Toyota Arapahoe

AutoNation is always consistent as far as service, Jez is the service advisor I always see, he's is always friendly, and smiling, along with his professional, and exceptional customer service,.he listens wit the service advisor I always see, he's is always friendly, and smiling, along with his professional, and exceptional customer service,.he listens with intent & always on time. My truck is alway perfectly clean inside and out.Jez always is willing to go above and beyond. He makes me fell like I am his most valued customer. My experiences with AutoNation and Jez are among the best. And a quick side note, Jon in parts like Jez, is exceptional as well. Thank you AutoNation. More

Thanks for getting me in and out quick! Excellent customer service, appreciate it. Highly recommend. Excellent customer service, appreciate it. Highly recommend. More

Joe Bates was excellent to work with! Makes the car buying process so easy. Excellent salesman! Makes the car buying process so easy. Excellent salesman! More

Micaela was very informative and kept me up to date while I was waiting for my Tacoma to finish service. The text confirmation and service pictures kept me me in the loop so I knew the status of my vehicle e I was waiting for my Tacoma to finish service. The text confirmation and service pictures kept me me in the loop so I knew the status of my vehicle even before I was called to check out. The text and vehicle status information eased my mind and was very quick with no hassle. Thank you Micaela! More

Horrible Service. If I could, I would give Negative stars I went in for Oil Change and tire rotation on July 16, experienced horrible customer service. I was waiting, If I could, I would give Negative stars I went in for Oil Change and tire rotation on July 16, experienced horrible customer service. I was waiting, and I was told 30-45 minutes. 1 hour later, I went outside to find they had not even pulled my vehicle from reception area. Same day I ordered my second key part of Toyota recall. I got a call, a week later that my key had arrived. Then I scheduled an appointment for July 31st, and went in. Once I was in the service advisor talked to me and said he would check for the order. He comes back saying the my order was never placed and they have to put in an order. Lying straight to my face. Then I walked with him to the parts, and talked to the parts rep. He confirmed the order and receipt of my key. Finally they get the key, and the advisor kept me there for 1.5 hours to program a stupid key, while I went in with an appointment. I am never going back there. More

Had a regular maintenance appointment for 9:45, vehicle was done before 11:00. Appreciate the speedy service from Andre Sabel and the service team at Toyota was done before 11:00. Appreciate the speedy service from Andre Sabel and the service team at Toyota More

I love this dealership and staffs since they are nice and reliable, particularly Mr Brian Matsumoto is an excellent dealer person. I would say thank to him. He has helped me more than 10 years and was always reliable, particularly Mr Brian Matsumoto is an excellent dealer person. I would say thank to him. He has helped me more than 10 years and was always nice and trustful. Ben More

Alex is the best! Always working hard, and very responsive. He’s been great to work with! Always working hard, and very responsive. He’s been great to work with! More

I had the opportunity to do business with three amazing people: Dragos, Alex, and David; kudos to them. They are incredibly polite and humble, qualities that are often hard to find at other dealerships. Th people: Dragos, Alex, and David; kudos to them. They are incredibly polite and humble, qualities that are often hard to find at other dealerships. The entire process was smooth and easy, and their exceptional service ensures that I will be a return customer. Additionally, the dealership is super clean, and the cars are in excellent condition. An amazing place overall! I highly recommend them! More

Had an issue with the radio dial on my new truck. Alex was quick to help me out and get the part ordered and installed for me Alex was quick to help me out and get the part ordered and installed for me More