AutoNation Toyota Arapahoe

High pressure, in your face sales. This dealership uses all of the old school tactics. This was a horrible experience. I wouldn't wish this on my own worst enemies. I was able to to get a better deal at all of the old school tactics. This was a horrible experience. I wouldn't wish this on my own worst enemies. I was able to to get a better deal at Stevinsons Toyota and was treated with respect. The sales manager was extremely rude and I was lied to my face multiple time. I wouldn't buy a hot dog from these people. More

We purchased a new Prius in June 2011 from Go Toyota and have not had our car serviced yet. However, all of the dealings we've had with this dealership have been very positive. We were treated to a sandwi have not had our car serviced yet. However, all of the dealings we've had with this dealership have been very positive. We were treated to a sandwich supper and information clinic for new owners last night. We felt this experience was not only helpful, but also gave us an introduction to the dealership and some of its staff. More

This team will be my primary go to team when dealing with issues and maintence with my 4 runner. Thanks for the service, and attention to details. issues and maintence with my 4 runner. Thanks for the service, and attention to details. More

GREG TRIED TO HID HIS LEMON. We just came by tonight to look at an older model mini-van. Test drove & it ran well. But being older with 100K+ miles, we wanted our mechanic to make sure it was not a lemon. look at an older model mini-van. Test drove & it ran well. But being older with 100K+ miles, we wanted our mechanic to make sure it was not a lemon. The salesman said no problem, but when he told Greg (I think the used car manager) he kind of went ballistic and told us that their mechanics had checked it and he had put money in it, and it wouldn't be out here if it was a good car. The previous dealer we went to to had no qualms about taking their car to a mechanic. I said we don't know you, and car dealers are know to lie. Then he told us there's no way the car would still be there after the weekend (our mechanic couldn't get to it til next wk), even though the car had set on their lot for 1.5 months. I said we could probably find a place to inspect it the next day, and he still went wild arguing why it didn't ... at an older model mini-van. Test drove & it ran well. But being older with 100K+ miles, we wanted our mechanic to make sure it was not a lemon. The salesman said no problem, but when he told Greg (I think the used car manager) he kind of went ballistic and told us that their mechanics had checked it and he had put money in it, and it wouldn't be out here if it was a good car. The previous dealer we went to to had no qualms about taking their car to a mechanic. I said we don't know you, and car dealers are know to lie. Then he told us there's no way the car would still be there after the weekend (our mechanic couldn't get to it til next wk), even though the car had set on their lot for 1.5 months. I said we could probably find a place to inspect it the next day, and he still went wild arguing why it didn't need to be inspected. He kept telling us to buy the car and we have 3 days to bring it back. He even tried to lie about what day it was to make us think we could get it inspected by our mechanic on the 3rd day and still bring it back. Obviously, this guy was trying to hide a major problem with the vehicle. More

john "jr" brekke relieved my stress when i found out i had a leak on my timing cover. i was leaving for a motor trip to NJ/MA and did not want to worry about any leaks. "jr" scheduled and com found out i had a leak on my timing cover. i was leaving for a motor trip to NJ/MA and did not want to worry about any leaks. "jr" scheduled and completed the work in record time.... i was able to leave on schedule and had no further leaks. it is the commitment from staff like "jr" that keeps me coming back.. today, i came in for an oil change.... when i saw "jr" he remembered me....and the repair that was made on my truck.... now that's really impressive.. i really feel like family when i come into your dealership. thanks, chuck reers cgreers@q.com More

I have worked with Go Toyota forever and have been EXTREMELY PLEASED with everyone with whom I come in contact. Lane Ellis is my FOREVER sales associate; he is outstanding. Steve and Chris Lodholm a EXTREMELY PLEASED with everyone with whom I come in contact. Lane Ellis is my FOREVER sales associate; he is outstanding. Steve and Chris Lodholm are my customer service experts and take EXCELLENT care of me! And I just met Sunshine Lump this time. She was so helpful in explaining how everything works. I am a Realtor and refer your dealership to everyone!!!!!! And Lane Ellis is THE VERY BEST salesperson I ever have dealt with in 40+ years of buying/owning cars. Thanks for everything! Joan Culwell More

I just had service done on my 2004 XLE Limited Toyota Sienna Van at the Go Toyota Dealership on Eat Arapahoe, and worked with assistant manager Chris Ledbetter. I had the illumination fuse on the pan Sienna Van at the Go Toyota Dealership on Eat Arapahoe, and worked with assistant manager Chris Ledbetter. I had the illumination fuse on the panel shitter replaced. The illumination buttons for the shifter were all dark because the fuse that sits behind the panel was blown out. I was worried that replacing such illumination fuse/light bulb will be expensive, since they have to take out the panel to do this. The price I paid was less than $100 and I was extremely satisfied with the honest service. In addition, Chris programmed a keyless remote control for me for free and he was wonderful to deal with. I highly recommend Go Toyota in Sentimental, CO on East Arapahoe. More

I bought my 2004 Camry and now my 2009 Camry at this dealership. have always had good friendly and on time service with the Quick Lube and service dept. I highly recommend this dealership. I put 187 dealership. have always had good friendly and on time service with the Quick Lube and service dept. I highly recommend this dealership. I put 187,000 on my o4 and now have 103,000 on my 09 so I am in there a few times a year. Never a problem, just a friendly place to do business. More

I had planned on just having a blue service since my FJ just turned 60K miles. I mentioned to my service advisor, David McFarland my concerns on my front brakes and he was extremely knowledgeable and told just turned 60K miles. I mentioned to my service advisor, David McFarland my concerns on my front brakes and he was extremely knowledgeable and told me they give them a thorough review in order to determine if there was a problem. What should have been a ½ hour visit ended up being 3 hours since my brakes needed to be replaced. David kept me posted on the progress and was really pleasant. Just wanted to let you know that he was very conscientious and I really appreciated that. More

I made an appointment to bring my Toyota RAV4 into the dealership to check a floor mat interference recall notice that I had received. From the minute Zach answered the phone to schedule the appointment h dealership to check a floor mat interference recall notice that I had received. From the minute Zach answered the phone to schedule the appointment he was extremely professional, courteous, and helpful! It was nice to have a go to service rep through every step of the process. When they were inspecting my car they brought some pink fluid on the hood of my car to my attention and were concerned about my fluid pump. They escorted me to the waiting area which was very comfortable while they checked out my car. I also wanted them to address an error message that I was getting on my CD player and provide me with an estimate of how much it would take to repair. Less than 30 minutes later Zach appeared with the wonderful news that when my dad had purchased the car he purchased the extended warranty on the car so the replacement stereo needed and the fluid pump would be replaced at no cost to me! The only unfortunate part was they needed my car for a day to complete the repairs but Toyota would be covering my rental car. Zach set up the rental for me so all I had to do was sign the paper work and bring the car back the next day. The next day I called first thing in the morning to see if it would be at all possible to pick up my car that day by 1pm before I had to go to work so I didn't have to do it on my lunch break and they were once again great at meeting that request. I brought the car back 2 weeks later to have the replacement stereo installed and was shocked when this only took them 45 minutes at the most. I started going to this dealership a couple years ago because of their quick lube service and because I lived close by. I have since moved about 30 minutes away on the opposite side of town and continue going to this dealership because I have had nothing but great customer service. It can sometimes be intimidating to take your car to a dealership when you are a young female but I appreciate that this dealership has never tried to sell me anything and they consistently provide friendly customer service. If my car needs any type of service they let me know and just provide me with an estimate. Even if i choose to not have it done there I appreciate the dealership's recommendation to keep my car in good running condition for a long time. More