AutoNation Toyota Arapahoe

Bob,the best person with interpersonal skills. Autonation have the best cars,SUV and many vehicles with great and best sales associate like Mr.Bob.if any of you guys were looking to buy something,I Autonation have the best cars,SUV and many vehicles with great and best sales associate like Mr.Bob.if any of you guys were looking to buy something,I would recommend him for better detail and knowledge. Dipesh More

New Vehicle Jesse and Max were absolutely wonderful! We were not really looking to get a new vehicle, but with their help and the way they treated us, we decided Jesse and Max were absolutely wonderful! We were not really looking to get a new vehicle, but with their help and the way they treated us, we decided to take the deal. Jesse and Max made our day absolutely terrific! More

AutoNation Exceeds Our Expectations Brian Matsumoto, salesman, and Greg Lambert, sales manager at Auto Nation Toyota afforded excellent customer service to my wife and me! Mr. Matsumoto Brian Matsumoto, salesman, and Greg Lambert, sales manager at Auto Nation Toyota afforded excellent customer service to my wife and me! Mr. Matsumoto was very generous with his time and quite knowledgeable about the different automobiles that helped our decision-making process. Kudos to them and to us for a very rewarding experience! Jim and Roxanna Trevino, Parker, Colorado More

They don't want to talk to women? This was the first service (5000 miles) on a new Highlander. First, when this dealer called about the car, I asked them to call my wife to schedule t This was the first service (5000 miles) on a new Highlander. First, when this dealer called about the car, I asked them to call my wife to schedule the appointment and provided her number. They never called her. She made the appointment herself (she is the primary driver of the Highlander). Upon bringing the car for service, she gave the guy her cell phone number and went to the lounge/lobby to wait. When the car was ready, the guy called me -- at work, 20 miles away --to say the car was ready for my wife. I called her to let her know. She went to get the car and told the guy she was there, in their building & reminded him he had her number. He acknowledged he had her number, but never explained why he didn't call her directly. I guess this dealership prefers not to talk to women. More

Bought a 2017 RAV4 - Great Experience The car-buying process was really smooth and easy - my salesman was amazing. Dan is experienced and knows what he's doing - he has a keen intuition ab The car-buying process was really smooth and easy - my salesman was amazing. Dan is experienced and knows what he's doing - he has a keen intuition about customer needs. Once we decided on the trim that best fit my needs, he sent me on a test drive where I fell in love with the RAV4 model. I chose the vehicle online and completed the trade-in valuation and financing application online. When I went in the next day to make the purchase, half the work was done! This was the least time consuming auto purchase I've ever experienced. Thanks to Dan and his team for making this a positive experience. More

Always a pleasant experience. I bought my car here, and have always brought it back for service. The employees are always friendly and helpful. Since I wait for the car, I really a I bought my car here, and have always brought it back for service. The employees are always friendly and helpful. Since I wait for the car, I really appreciate the quick service. More

Great service Friendly people - accommodating - fast. I would recommend for certain. I was even made aware of an issue that I did not know that I had. Friendly people - accommodating - fast. I would recommend for certain. I was even made aware of an issue that I did not know that I had. More

Quick and friendly service and repair work I took my RAV4 in for a recall on a windshield wipers motor problem. The employee who met me at my car in the service bay was professional, friendly a I took my RAV4 in for a recall on a windshield wipers motor problem. The employee who met me at my car in the service bay was professional, friendly and quick to approach my car. My service manager, Alec Johannesman, was equally top notch in all aspects. They completed my repair even faster than the quoted time, which I very much appreciated. I also forgot a Christmas gift in my car that I needed, and another service manager (sorry I didn't catch his name-but he is a marine), took me into the back lot to find my car and get the gift out. Everyone here was great. Definitely was completely satisfied with my service experience. More

Service Department- AutoNation does not feel the need to honor ToyotaCare service contracts at their service center. When asked why, they become quite disrespectful and v AutoNation does not feel the need to honor ToyotaCare service contracts at their service center. When asked why, they become quite disrespectful and verbally abusive. Upon speaking with other toyota owners, it seems like this dealership is hit or miss with their customer satisfaction. I would go to Mountain States or another Service Center as they seem to have very positive reputations when it comes to customer satisfaction and they honor the ToyotaCare Service Agreements. Know your options before you make a final decision. More

Bait and switch practices - don't shop here. Worked online and via phone with Kelsey Boyington to get a new car. Went over all the details and agreed on a standard transmission, verified the VIN Worked online and via phone with Kelsey Boyington to get a new car. Went over all the details and agreed on a standard transmission, verified the VIN and when I went to pick up the car, it was a completely different VIN and an automatic transmission. I had also asked them to install a bumper protector (optional accessory). They put a 2016 part on a 2017 model and it was obviously not the correct part. Kelsey tried to play it off that it was newly installed and just not "sitting flat yet" on top of the bumper. Flat out lies and deception. It looked like crap. Don't trust these shady bums with an important, expensive decision. Take your business elsewhere. I've had much better experiences at Mountain States Toyota. More