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AutoNation Toyota Arapahoe
Centennial, CO
3,016 Reviews
For Denver area residents, there is no better place for Toyota cars, trucks, and SUVs than AutoNation Toyota Arapahoe. Our state-of-the-art facility features one of the largest inventories of new and used Toyota vehicles in the Denver area, stocking a wide selection of the latest new models. Our dealership also features an extensive inventory of other used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new models, or getting behind the wheel of a Toyota for the first time, we look forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 AM
Sunday Closed
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Showing 3,016 reviews
August 26, 2021
Came in for an overall service check. Wonderful experience- Trent was attentive, provided prompt updates throughout appointment & was informative on items needing clarification! I also really appre experience- Trent was attentive, provided prompt updates throughout appointment & was informative on items needing clarification! I also really appreciated the fact the service department was open past 6:30pm so I had time to get there after my workday! More
by HeatherT
Employees Worked With
Trenton
August 25, 2021
While the vehicle was in their possession, they broke the rearview mirror from the glass breaking the windshield, and they will not replace the glass. The technician did not know how to loosen the adjustable rearview mirror from the glass breaking the windshield, and they will not replace the glass. The technician did not know how to loosen the adjustable grill guard so he cut the bolts off and now if I need to add wiper fluid I need two wrenches to undo the bolts they replaced the original equipment with. This is her trying to fix. More
by geologist
Employees Worked With
Unknown
August 24, 2021
Great staff - very knowledgeable and professional. I appreciate the time they spent to understand and to meet my needs. Recommend working with them any and every time! appreciate the time they spent to understand and to meet my needs. Recommend working with them any and every time! More
by gila013
Employees Worked With
Jim
August 23, 2021
Great service techs who provide explanations of everything before doing the work. I continue to bring my car here because I trust this team to do what is needed and not recommend things I really d everything before doing the work. I continue to bring my car here because I trust this team to do what is needed and not recommend things I really don’t need. More
by AJ Workman
Employees Worked With
Trenton
August 20, 2021
Dishonest, horrible customer service, the sales person Mike Elario never answers email, text, phone, lies and says he'll get back to you but never returns emails/calls. When you show up in person, he play Mike Elario never answers email, text, phone, lies and says he'll get back to you but never returns emails/calls. When you show up in person, he plays dumb like he had no idea you were trying to get a hold of him. They lied about the condition of my vehicle, they said they would get me a rental while they fix it, and now they won't return any messages. I previously had to call corporate and complain because they were jerking me around after I signed for the car but couldn't even drive away with it. Literally 3 days after I finally was able to pick up my car, there's issues with it. I called but couldn't get a hold of anyone probably due to it being the weekend and Sean the service manager doesn't work on the weekend. So I called immediately Monday morning. Now there's an issue(s) with it, and I was told by Sean the service manager that they would definitely need to look at the car and when I asked about a rental etc, he said and I quote "this will come out of the sales department's check." Meaning they would pay for the service/repairs and the rental. I was very specific in asking about that. Sean set up an appointment for me to bring my car in, but he can't get me in until 9 days after when I called. So in the meantime, Sean told me to talk to the sales person. So then I called Mike Elario and told him what Sean said about repairs/diagnostics/rental and that the sales department would be the ones covering it. Mike told me he needed to talk to his manager and would call me back the same day. He did not call me back. So the next morning I emailed him, didn't hear anything, so I texted him, he didn't answer that, so I called him and he didn't answer the phone, so I texted one last time and he still has not answered. I need whatever repair to be done and I need a rental. I was told by the service manager that this would definitely be taken care of by the sales department. Now I can't even get a hold of them! RIP OFF!! Don't go here! More
by KH80211
Employees Worked With
Mike Elario
