AutoNation Toyota Arapahoe

36k mile service for my RAV4 hybrid was right on time. Easy to book the appointment with David. Couldn’t have gone better. Easy to book the appointment with David. Couldn’t have gone better. More

Two hours for a 20,000 mile checkup? Had an appointment, was promised 90 minutes and sat around for two hours to get an oil change. No communication from the service department and even Had an appointment, was promised 90 minutes and sat around for two hours to get an oil change. No communication from the service department and even had to go out into the bays to find out what was up. I am going to take it to ANY other Toyota dealership in the future. More

The salesman I had was extremely generous, honest, and hardworking. Happy about the service there! hardworking. Happy about the service there! More

They will not change your oil until you hit 10,000 miles. But I will not wait for 10,000 miles. It has been six months and there's only three thousand miles on the vehicle. When I hit 5000 I will take it bac But I will not wait for 10,000 miles. It has been six months and there's only three thousand miles on the vehicle. When I hit 5000 I will take it back and I will expect them to change the oil I am not going to wait 10,000 miles. If they put me off and then I will have to find a way to report them as well as reporting Toyota More

Bill Grubb has been my Service Advisor for years. He has treated me fairly and has always went above and beyond to ensure that I have complete satisfaction! My years with Autonation has been excellen He has treated me fairly and has always went above and beyond to ensure that I have complete satisfaction! My years with Autonation has been excellent. Primarily due to Bill’s help and communication! More

Bought a used truck, I was pre approved for lending so the process was fairly streamlined. the process was fairly streamlined. More

Excellent service: Consultant was ready to check me in and listened to all my concerns. Called me when he estimated the car was to be finished and even washed my car for pickup. Top rated service! and listened to all my concerns. Called me when he estimated the car was to be finished and even washed my car for pickup. Top rated service! More

I was greeted by a service consultant right away (Travis Rodriguez) and he was so pleasant and efficient. He contacted me, by text, every step of the way. He was truly a great communicator. Rodriguez) and he was so pleasant and efficient. He contacted me, by text, every step of the way. He was truly a great communicator. More

Toyota of Arapahoe was very friendly and finished my repair in a swift manner. The technician was friendly and professional. repair in a swift manner. The technician was friendly and professional. More

I purchased a 2015 Jeep Compass I saw on AutoNation Toyota's website. Vinny was my initial contact. I went in to look at the Jeep, didn't test drive it. It was pretty much clean and was from Colora Toyota's website. Vinny was my initial contact. I went in to look at the Jeep, didn't test drive it. It was pretty much clean and was from Colorado with Colorado owners; it didn't have any reported accidents. It doesn't have all the 'bells and whistles'. However, I needed a car that is going to be reliable and not too old and not a lot of miles. I'm concerned about the engine, it vibrates when I'm at a stop with the brake on. I called the Arapahoe Service Center and wasn't impressed with the woman (Carly?) who answered. She asked me what kind of car and I told her; she was somewhat surprised that I had purchased a used Jeep. I'm going to look for another Toyota dealership for service that is closer to me and hopefully not surprised that it is not a Toyota and not a new vehicle. David who did help me at the dealership was courteous and professional. BTW: I only received 1 key to the vehicle; I would have preferred 2 keys, there was no Manual or floor mats. David sent me the Manual online. I'm hoping to have a better interaction/relationship with the Service Department that I find closer to me. I'm not sure at this point if I need an Oil Change and everything that comes with the service. Question, what is upfront service pricing? I was under the impression I had service for 14,000 miles. Overall, the dealership was clean and the personnel were pleasant upon entering the facilities. I didn't answer all the questions with bullets as they didn't apply. More