AutoNation Toyota Arapahoe

Bill was great to work with. You should not require min words on a survey. 1 star for surgery. words on a survey. 1 star for surgery. More

Mostly happy with the work done except my headlight cleaning (still foggy). Unfortunately, my rep (Hunter) said they needed the car overnight, and would call when ready the next day - Didn't call ... cleaning (still foggy). Unfortunately, my rep (Hunter) said they needed the car overnight, and would call when ready the next day - Didn't call ... I called towards the end of my work day and found it he was off that day, so had too rush to pick up before they closed. More

I am a repeat customer at Arapahoe Autonation Toyota and both times purchased the platinum extended warranty. My current car I purchased brand new off the lot last year. The battery is already dead and th both times purchased the platinum extended warranty. My current car I purchased brand new off the lot last year. The battery is already dead and the dealership said they will not replace it. Their response was that I should be happy it lasted as long as it did and they can sell me a new one & install it for me or I can go somewhere else and purchase one aftermarket. Now that was a bit condescending given I’ve been dealing with them on this battery issue for four weeks now waiting for a response from the service Dept and also trying to speak with their GM, who is never available, so this has dragged on for weeks. Today again when I called trying to reach someone for an answer, this guy who claimed to be a manager answered, took my information, then called back to let me know they would not be honoring my request. What is the cost to them to replace the battery? Probably less than the loss of my future business, as well as the loss of business from family, friends & coworkers that a happy customer would have referred to them. It’s very sad and frustrating to put your faith and trust in a company and they completely let you down. I’ll carefully monitor the reviews of the next company with which I decide to do business. Blessings to all! More

Great dealership, I service three Toyota vehicles at this location and I am very satisfied with the service. location and I am very satisfied with the service. More

They worked seamlessly with the insurance company, procured the necessary parts in much less than the predicted time so that I was stuck with the rental car for only a week and a half instead of three procured the necessary parts in much less than the predicted time so that I was stuck with the rental car for only a week and a half instead of three. Bill Grubb did a great job of keeping me posted and made it most convenient for me when it came time for me to retrieve my car. More

I had been a satisfied customer since 2004, but I found the service manager to be disdainful, having a lack of respect for me as a customer. the service manager to be disdainful, having a lack of respect for me as a customer. More

Great service from jon Tilly of parts dept and Jeremy customer service. Customer very satisfied . customer service. Customer very satisfied . More

Blake did an outstanding job in managing the service on our Highlander - 5 ⭐️ Thanks again! our Highlander - 5 ⭐️ Thanks again! More

The best salesman I have ever encountered: knowledgeable, patient, focused, experienced, honest, customer oriented, a gentleman. patient, focused, experienced, honest, customer oriented, a gentleman. More