AutoNation Toyota Arapahoe

Really great service department. They are incredibly thorough and explain all they will do, have done, and recommend. My service appointments are never a chore because I know what to expect and that all thorough and explain all they will do, have done, and recommend. My service appointments are never a chore because I know what to expect and that all will go smoothly. More

Poor experience from beginning to end. Sales person over the phone inaccurately described the car features, sales team removed the warranty from the agreement with out stating so, then waited two weeks for the phone inaccurately described the car features, sales team removed the warranty from the agreement with out stating so, then waited two weeks for a service appointment to then have it canceled while in the service bay because it was a used car and not a new Toyota. I would never buy another car from Toyota Arapahoe. More

Professional guidance regarding what’s needed and not needed and why. Bill Grubb is excellent as service rep! needed and why. Bill Grubb is excellent as service rep! More

A nice friendly place. Always clean. I don’t mind staying while my car is serviced. The lounge is always nice. Shuttle service is great when you need it. while my car is serviced. The lounge is always nice. Shuttle service is great when you need it. More

Probably my worst experience at this dealership. I came in for a 40k service on my RAV4 and discovered that there were several items that were not completed on my vehicle from last visit when my car was st in for a 40k service on my RAV4 and discovered that there were several items that were not completed on my vehicle from last visit when my car was still under warranty, but now that my car was not and I’d have to pay out of pocket, they were overdue. Definitely made me feel doped. The service also took nearly 5 hours when I was told 2-3. Not an enjoyable amount of time to spend in a waiting area. I also did not appreciate the disregard to the local mask mandate. Signs were up throughout the facility stating that masks were required, yet not a single employee was wearing a mask. I have normally enjoyed my experiences at Autonation. But this time really left a bad taste in my mouth. More

Technician stated in the paperwork that my four tires were inflated at 36psi Yet when I picked up my truck they were at 30-32-32-33. As well as I asked when I dropped off my truck I asked if they can a were inflated at 36psi Yet when I picked up my truck they were at 30-32-32-33. As well as I asked when I dropped off my truck I asked if they can also run my truck thru the Carwash. Aiden said yes. Well, neither of these two things were done Do I wonder , did technician actually change the oil? Oil filter? Or rotated my tires? Or anything else stated in the paperwork? More

My sales person Eyad was fantastic, he literally ran from me to the sales counter and back. A real genuine salesman and great young gentleman. Was not pushy one bit. I felt like I was treated like family. Wo me to the sales counter and back. A real genuine salesman and great young gentleman. Was not pushy one bit. I felt like I was treated like family. Would definitely purchase another vehicle from him. Everybody else was also nearly as great as Eyad, amazing people at this dealership. Did not rush me one bit as it became closer to 9pm on a Friday night. Treated with me respect every second. Made this purchase of my vehicle extremely pleasurable and memorable. GREAT SERVICE!!! More

This was the third time we brought the car in to have the brakes fixed. The technicians are consistently courteous and helpful and we hope this time it worked. brakes fixed. The technicians are consistently courteous and helpful and we hope this time it worked. More

Great people that did everything they could to get me the vehicle I wanted and needed at a fair price. vehicle I wanted and needed at a fair price. More