AutoNation Toyota Arapahoe

The availability’s of the car, and the responses they provide to your queries are all great but we were not fully satisfied with our sales representative. We felt, he was very much an pessimistic person provide to your queries are all great but we were not fully satisfied with our sales representative. We felt, he was very much an pessimistic person and was not able to answer any of the questions straight away. For whatever you ask, his first response would be “No”. Though I would recommend Autonation to others, I would ask others to be cautious about the sales person, with whom you deal with. More

They were great! Aaron was amazing helping find my car and putting a hold on it Busy! Luis was busy, but made sure to keep checking in ans was also amazing! Aaron was amazing helping find my car and putting a hold on it Busy! Luis was busy, but made sure to keep checking in ans was also amazing! More

Good explanations on what has to be done. I've dealt with Jon, Blake, and many others; all are friendly and informative. Thanks. I've dealt with Jon, Blake, and many others; all are friendly and informative. Thanks. More

Dependable top-notch service. I have been taking cars there for over 10 years and I always ask for Bill Grubb. He's the best! I have been taking cars there for over 10 years and I always ask for Bill Grubb. He's the best! More

Great customer service, they always listen to my concerns and tell me my options. They call before doing any service and explain what’s going on and how much it will cost. No pressure! and tell me my options. They call before doing any service and explain what’s going on and how much it will cost. No pressure! More

Very responsive and timely. the service associate was thorough and courteous. Once again I am totally satisfied the service associate was thorough and courteous. Once again I am totally satisfied More

We are very pleased with the service. This survey not so much. Why a 15 word minimum? This survey not so much. Why a 15 word minimum? More

Good customer service. Service completed in a timely manner. Advisor was also friendly and helpful. Thank you. Service completed in a timely manner. Advisor was also friendly and helpful. Thank you. More

They always provide excellent service. Great communication and customer service every time. I would recommend them to anyone. Great communication and customer service every time. I would recommend them to anyone. More

I took the vehicle in on a recall, but asked that the service department help remove the gas cap attachment (the little plastic thingy that connected the gas cap to the inside of the gas door) without cu service department help remove the gas cap attachment (the little plastic thingy that connected the gas cap to the inside of the gas door) without cutting it so I could replace the stock gas cap with one that locks. Blake received my vehicle, and made notes on the service sheet to have the above done; however, upon returning to collect my vehicle, Blake was on lunch, my vehicle was parked outside, and the gas cap connector is still connected to the gas door. My car had been there for more than 3 hours, but apparently the notes Blake had written down weren't paid any attention to or made known to the people who did the actual service work. More