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AutoNation Subaru West

Golden, CO

Overview
Reviews
Vehicles
4.8
1,149 Reviews
Call Dealership (303) 578-6120
View Awards

16351 West Colfax Avenue

Golden, CO

80401

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Showing 1,149 reviews

January 17, 2023

Their service is great. I have Ken Clements as a service advisor and he is smart. Explains to me what he thinks is wrong and looks at all the problems for my aspect and when More

by Chris.Walter1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Clements
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Jan 21, 2023 -

AutoNation Subaru West responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

January 17, 2023

Prompt and professional service that is dog friendly. No unexpected changes. What was done explained More

by Eyefxer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not known.
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Jan 21, 2023 -

AutoNation Subaru West responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 16, 2023

They care more about getting reviews than they do giving good customer service. They do not respect the customers time. More

by Chummer27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Who knows
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Jan 20, 2023 -

AutoNation Subaru West responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (303) 578-6120 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!

January 15, 2023

I love taking my car to this location to get serviced. They are always knowledgeable, friendly, and kind. More

by t4goodro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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Jan 19, 2023 -

AutoNation Subaru West responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

January 13, 2023

Fantastic experience so far. I LOVE my car! Additionally, RJ was incredibly professional and assisted me from the beginning to the end. More

by Deise Gomes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Seidel
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Jan 19, 2023 -

AutoNation Subaru West responded

Hello, Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

January 13, 2023

I have always had my Subaru serviced at autonation west. courteous service writers and prompt service More

by nope
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jennifer and Kyle
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Jan 19, 2023 -

AutoNation Subaru West responded

Hello, Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

January 13, 2023

Very helpful and knowledgeable. Annsley was fantastic. She took extra time to help and resolve my bluetooth issue. More

by jakeli80439
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annsley
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Jan 20, 2023 -

AutoNation Subaru West responded

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 12, 2023

Undergoing some renovation but still had a warm and friendly atmosphere. Got to test drive and look at some options and we are elated with our purchase More

by V
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liam Vollmer, Jillian
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Jan 16, 2023 -

AutoNation Subaru West responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Jan 18, 2023 -

V responded

A fantastic, no-hassle transaction. Thanks Liam and Jill

January 11, 2023

They were very helpful in explaining things and were not pushy or aggressive throughout the entire purchasing process. More

by bobpeskac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Sziklas
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Jan 16, 2023 -

AutoNation Subaru West responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 10, 2023

They were awesome! Did not over charge or push repairs that weren't necessary. E More

by KG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Clements
Report | Print
Jan 13, 2023 -

AutoNation Subaru West responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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