AutoNation Subaru West

The team, led by sales rep Sarah Foster, worked together seamlessly to get me in a new offshore blue Crosstrek. Thanks!!!!! seamlessly to get me in a new offshore blue Crosstrek. Thanks!!!!! More

I recently purchased a Subaru from AutoNation, and my experience working with Ryan Oldham was exceptional. Ryan's extensive knowledge about Subarus was evident as he adeptly answered all my questions and experience working with Ryan Oldham was exceptional. Ryan's extensive knowledge about Subarus was evident as he adeptly answered all my questions and provided insights I hadn't even considered. His transparency was refreshing, and his communication was both clear and effective. Moreover, Ryan made the entire process enjoyable with his engaging personality. Ryan demonstrated remarkable patience and was instrumental in calming my nerves during stressful moments. His attentive, knowledgeable, and positive demeanor made a significant difference. I truly appreciate Ryan's accommodating and responsive approach. Additionally, I would like to commend Chris in finance. He efficiently navigated the process, ensuring that I could meet my prior commitments without feeling rushed. Chris was thorough and professional, making the experience smooth and seamless. More

Excellent staff! Prior to the transaction, salesperson followed up appropriately and without sales pressure. Trade in process was friendly and offer was reasonable. Prior to the transaction, salesperson followed up appropriately and without sales pressure. Trade in process was friendly and offer was reasonable. The follow up and customer care is generous. More

Excellent service, good prices. Value customer service, great Subaru cars, very helpful sales people and organization Value customer service, great Subaru cars, very helpful sales people and organization More

I have always had a great experience with this dealer, from the purchase of the car to all servicing experiences. ALL of its employees go the extra mile to make it a good experience. from the purchase of the car to all servicing experiences. ALL of its employees go the extra mile to make it a good experience. More

Service is quick and staff are very welcoming and knowledgeable. Easy to make an appointment. knowledgeable. Easy to make an appointment. More

Cole did a fantastic job making sure I understood everything going on with my forester! everything going on with my forester! More

Friendly service and I appreciated the help even when they were having issues with their systems. they were having issues with their systems. More

Good service, and fast. , nice coffee. But appoint on line it's just doesn't work. I had never get appointment online, need to call to confirm or make new appointment by phon , nice coffee. But appoint on line it's just doesn't work. I had never get appointment online, need to call to confirm or make new appointment by phone More

If I could give AutoNation Subaru West 100 stars I would. I purchased a SUV from them in April, and when I did I felt like a VIP but I didn't understand why. Paul was the most helpful, and genuinely caring I purchased a SUV from them in April, and when I did I felt like a VIP but I didn't understand why. Paul was the most helpful, and genuinely caring car dealer I have ever met in my entire life. He took the time to help me, knowing I was just a regular person, with a regular income, rebuilding my credit. He didn't give up after the first, second, or even third no. In addition to Paul's diligence, the finance managers assisting in securing financing also worked hard with him to get me into a loan that worked for me, in the vehicle I wanted. It took the day, and my patience, but Paul was able to get me into the exact vehicle I wanted, at the exact payment amount I was budgeting. He stayed extra late to make sure I would get my car that day. He took time to get to know me as a person as well, which meant so much to me. The world is not a perfect place and no one can avoid mistakes. My SUV ended up having an issue a couple weeks after purchase; once again they went above and beyond to ensure that I was taken care of. My car was at a different service center, but Paul was sure I would have a car to use while it was gone. Annsley in the service department is an angel and without her, I would've been without a car for awhile. The service center my car was with didn't follow through with the quality service that was expected from them, but Paul and AutoNation Subaru West went above and beyond for me to make sure the situation would be made right, even though they did no wrong in it. I cannot say thank you enough to Paul, Noel, Annsley, Wes, Liam, and the rest of the AutoNation Subaru West team for what they have done for me since they came into my life. I bought a $11,000 car so don't think I am some big spender either. They are just genuinely good people who want to help. When the time comes for me to get a new SUV (about 4 years when my oldest begins to drive), I absolutely will be returning to AutoNation Subaru West and will refer anyone I can to them. If you have had a bad experience with an AutoNation, do not think all of them are that way. Give them a shot and you might find you have a dealer for life, I did! More