AutoNation Subaru West

We've bought 2 new cars from this dealership, a 2017 Outback and a 2020 Ascent. Each buying experience was good with no pressure. The cars sell themselves. We've serviced them there and the staff are fr Outback and a 2020 Ascent. Each buying experience was good with no pressure. The cars sell themselves. We've serviced them there and the staff are friendly, professional and knowledgeable. More

AutoNation Subaru West has got it right. The right sales team, a staff which can answer each and every question about their product, and professionals who actually listen to the customer. The right sales team, a staff which can answer each and every question about their product, and professionals who actually listen to the customer. WHAT A REFRESHING EXPEREINCE. More

Great service and friendly people. Zack and all the managers were very nice and answered all our questions. This is the second Subaru we have leased from this dealer. Zack and all the managers were very nice and answered all our questions. This is the second Subaru we have leased from this dealer. More

I regularly bring my car here. Last time I was in was in March and I specifically asked about my brakes because they seemed to be at the end of their life. I was reassured they s Last time I was in was in March and I specifically asked about my brakes because they seemed to be at the end of their life. I was reassured they still had a lot of life left. I was not quite due for my oil change but called early due to my brake concern again. This time I was informed not only the brakes pads were completely gone and all 4 needed replaced but the rotors were completely ruined in the rear and needed resurfacing in the front. Seems unlikely that they could deteriorate that severely in less than 6000 miles and 6 months. I am guessing the mechanic in March did not do his job properly. His error cost me a lot of extra money. I will not be going back because I have lost all trust and faith in their service department. I would only be giving 1 star if that based on my faith in the mechanic. The reason they got 2 was due to the lady at the desk she was good, not great but good. More

Service on my vehicle went really smooth and Kyle was so nice and professional Thanks Judy Brown. nice and professional Thanks Judy Brown. More

Dealer is handling the major construction very well. Waiting area is quite comfortable. Service writer and manager performed well and got me out as fast as possible. They also found 2 dead rear brake Waiting area is quite comfortable. Service writer and manager performed well and got me out as fast as possible. They also found 2 dead rear brake lights and replaced quickly. T'was a very fruitful visit. More

I had an appointment for an oil change and was told the wait would be 90 minutes. It was finished in 45, including a free safety inspection! wait would be 90 minutes. It was finished in 45, including a free safety inspection! More

Ryan show me options that I initially did not consider purchasing and ended up with that option. Happy with the customer service was very helpful. purchasing and ended up with that option. Happy with the customer service was very helpful. More

This dealer has provided me with one of the best car buying experiences I have had to date. They were honest, completely transparent about delivery date, and just genuinely good people. I worked with No buying experiences I have had to date. They were honest, completely transparent about delivery date, and just genuinely good people. I worked with Noel, not only did he worked with me but had also worked with my mom before so I knew I can trust him more. Definitely coming back within 2-5 years to upgrade to a Subaru. More

Located & fixed problems. . not done in one day was problem for me. The car was taken in at 9:30 am. Work not completed by 5:00 pm. I had to make new arrangements to have someo . not done in one day was problem for me. The car was taken in at 9:30 am. Work not completed by 5:00 pm. I had to make new arrangements to have someone to take me out the next day to pick up the car. That was a problem and I was very annoyed. More