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AutoNation Subaru West

Golden, CO

4.8
1,165 Reviews
For residents in the west Denver area, there is no better place for Subaru cars and SUVs than AutoNation Subaru West. Our state-of-the-art facility features one of the largest inventories of new and used Subaru vehicles in the Denver area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks and SUVs for sale. Whether you're upgrading to the latest new models, or are getting behind the wheel of a Subaru for the first time, we look forward to your visit!
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16351 West Colfax Avenue

Golden, CO

80401

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Showing 1,165 reviews

September 14, 2022

Very friendly, very clean. Luke greeted me as soon as I pulled in and got me all set up for service even thought I didn’t have an appointment. There were problems trying to cal More

by beckyhahnel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Ramstetter
Sep 18, 2022 -

AutoNation Subaru West responded

Thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 14, 2022

The personal care given is great! Ken Clements always recognizes me and my husband and makes sure that we are taken care of. Being more than just an appointment time makes the differ More

by Cam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Clements
Sep 18, 2022 -

AutoNation Subaru West responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

September 13, 2022

very friendly and helpful interactions. blah blah blah blah blah blah blah blah blah blah More

by potterdm3141
Recommend Dealer
Yes
Employees Worked With
Patricia Hott
Sep 18, 2022 -

AutoNation Subaru West responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 13, 2022

I've been to this service center in the past and they have never done as poor a job as this time. I had damage to the interior of my car as well as the tech did not clean-up after himself, found pieces More

by iweejun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Annesly
Sep 18, 2022 -

AutoNation Subaru West responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (303) 578-6120 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

Sep 18, 2022 -

iweejun responded

One of your service people has communicated to me that the damaged parts can be repaired. Why would I want to bring my car back to have further damage done. In order to replace what is damaged you will have to more than likely take the dash or console out again. While I am not happy with the damage caused, I do not want more.

September 12, 2022

I've purchased many cars in my life time and my experience with best customer service from Patricia Hott by far. She was professional very straight forward did not waste my time and got back to me More

by Igbi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Hott
Sep 16, 2022 -

AutoNation Subaru West responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Subaru West! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 12, 2022

Made the appointment, late night drop off of the car in, and received a call when the job was done. Effortless on my part. More

by onesandybeach4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Clements
Sep 16, 2022 -

AutoNation Subaru West responded

Hi, we are very happy we could provide you with a positive experience! Drive safe, and we'll see you on the road.

September 10, 2022

Very professional, fair, and showed me what was wrong with my car. Sad I had a few things broken (expected), but felt I was in good hands More

by lining_titanic0z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug maybe?
Sep 14, 2022 -

AutoNation Subaru West responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 09, 2022

Always on time and friendly complete disclosure on your repairs short wait times and makes things easy More

by crobertwebb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t recall
September 09, 2022

Great customer service. Everyone was friendly and helpful. They answered all my questions and made sure I understood everything they needed to do with the car. More

by HollyFoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Ashton
September 09, 2022

It was confusing where to enter for my service, since there was construction going on. But, the friendliness of the staff was great. I trust that my car is well taken care of. More

by gaylelovejoy7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Dunham
Sep 13, 2022 -

AutoNation Subaru West responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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