AutoNation Subaru West

Excellent service,extremely freindly personel ,and service completed very quickly'will always go there for any service needs. service completed very quickly'will always go there for any service needs. More

Setting appointment was difficult and agent wanted to delay for 3 months. Had to speak with service manager to get appointment. Unacceptable. Requested work on car was ok but one issue not addressed w delay for 3 months. Had to speak with service manager to get appointment. Unacceptable. Requested work on car was ok but one issue not addressed when car was delivered and so had to wait another 1/2 hour to complete work. Costco discount not added to bill until Manager Adam took care of it. Receiving Auto after service: light settings not returned and seating settings also not returned to original position. More

Short wait when dropping of car, loaner was available as promised and pick up was fast and easy. promised and pick up was fast and easy. More

I came in for a recall problem and they fixed the problem. I had to wait a couple hours which wasn’t that bad. They had coffee and donuts I. The waiting room which was. Ice. problem. I had to wait a couple hours which wasn’t that bad. They had coffee and donuts I. The waiting room which was. Ice. More

It was easy to schedule the recall and oil change. Everyone was very pleasant to work with. Everyone was very pleasant to work with. More

Happy to find a honest service center at a dealership. They have a convenient night drop. My service advisor, Luke Ramstetter, kept me informed about the status of my vehicle repairs. As soon as I approve They have a convenient night drop. My service advisor, Luke Ramstetter, kept me informed about the status of my vehicle repairs. As soon as I approved repairs, they worked to get my car back to me ASAP! The prices are reasonable. Definitely recommend this team. More

Advisor Jon Phillips gave me an accurate estimate on the cost approximately 2weeks prior to the installation of the accessories installed. He was very knowledgeable and efficient throughout my experience. cost approximately 2weeks prior to the installation of the accessories installed. He was very knowledgeable and efficient throughout my experience. More

I was very happy with my visit to your dealership to get my car serviced. I didn't know there was construction going on & it was a little confusing (I am 88 years old) but your employees were most helpful my car serviced. I didn't know there was construction going on & it was a little confusing (I am 88 years old) but your employees were most helpful in pointing where to go. One of your employees (wish I had noted his name) said he would get help for me Kyle was most helpful. He helped me get signed in to get my car going & then he took me to the financial dept. to sign up for a special package for oil changes & tire rotations. Then, when my car was done & ready to go, he helped me get on my way. Awesome dealership! More

My experience was awesome. Their whole team was great to work with. I got a really good trade in value, Chris P. helped me order my new 2023 Crosstrek, kept me updated on deliv Their whole team was great to work with. I got a really good trade in value, Chris P. helped me order my new 2023 Crosstrek, kept me updated on delivery schedule, and taught me how to use the new buzzers and whistles when it came in. Everything went down like they said, no surprises. Really was the best buying experience I've had. Even the paperwork in the end was quick and painless. More

I really like how easy it is to schedule a service online. It was also helpful to receive a voicemail message reminder of my service appointment. Really glad there was a temporary indoor waiting are online. It was also helpful to receive a voicemail message reminder of my service appointment. Really glad there was a temporary indoor waiting area during the dealership remodeling. Staff were very helpful. I’m glad they asked specifically if I needed new wipers. I had forgotten I desperately needed that done before the snow comes. More