AutoNation Subaru West

Absolutely excellent service. Great communication. Very helpful and informative. Everything fixed! Easy and no stress whatsoever. Thank you. Great communication. Very helpful and informative. Everything fixed! Easy and no stress whatsoever. Thank you. More

The service personnel does an excellent explaining everything and staying in contact. My biggest gripe is with the personnel who take and deliver the car from the service garage, They leave the seat a everything and staying in contact. My biggest gripe is with the personnel who take and deliver the car from the service garage, They leave the seat and mat protectors in the car and adjust the seat without putting it back to its original position. It is very frustrating because I have to find a trash bin for the seat protector and take time to adjust my seat!! Also, I had a slight cigarette smell in my car this time! More

Pleasant,helpful service people. I could tell they were busy, but took time to answer my questions. I could tell they were busy, but took time to answer my questions. More

I had major work done here recently, and they were excellent to work with. Kyle was very communicative throughout the process and a great help from beginning to end. It was a longer repair given what excellent to work with. Kyle was very communicative throughout the process and a great help from beginning to end. It was a longer repair given what was needed and how busy they are, and the loaner car provided was very nice and the process was very easy. More

Met expectations on this appointment. Service rep who checked me in was the nicest rep I've had thus far. Service rep who checked me in was the nicest rep I've had thus far. More

Had a mysterious problem with our new Outback turning off the Eyesight system intermittently. The technician had to spend several hours working through a diagnostic procedure. The service advisor loaned us a the Eyesight system intermittently. The technician had to spend several hours working through a diagnostic procedure. The service advisor loaned us a new Outback for three days while they made sure that the problem was fixed. No charge for anything. Great experience! More

Autonation Subaru fixed my car rug free same day as my appointment and fixed another shop's mistake. Thank you! appointment and fixed another shop's mistake. Thank you! More

I have taken my 2012 Outback in for service several times in the past 2 years. AutoNation Subaru West Customer Service Team is very professional. I often bring in my own after-market parts for them to use. in the past 2 years. AutoNation Subaru West Customer Service Team is very professional. I often bring in my own after-market parts for them to use. This includes motor oil, oil filter, headlight assemblies, radiator, and thermostat. The car feels brand new at 166K miles! I can rely on these people to be efficient, honest, and timely. More

I needed struts and had an appointment and Jon put the struts aside and when I arrived, turned out that someone else used the struts that had been set aside for my Outback. I made another appointment and struts aside and when I arrived, turned out that someone else used the struts that had been set aside for my Outback. I made another appointment and once the vehicle was done, Jon informed me that since I had to come back, they gave me a nice discount. I thought that was a very nice gesture. More

Terry at AutoNation Subaru was fantastic to work with! We got exactly what we wanted in our new Forester and at a price that was right for our family. Thank you, Terry & team! We got exactly what we wanted in our new Forester and at a price that was right for our family. Thank you, Terry & team! More