AutoNation Subaru West
Golden, CO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,165 reviews
The sales team at this dealership really made my recent experience in leasing a 2013 Impreza fantastic! Allen Sziklas, Tim Flathers, Timothy Andrews and Brian Murphy are great Subaru employees that helped experience in leasing a 2013 Impreza fantastic! Allen Sziklas, Tim Flathers, Timothy Andrews and Brian Murphy are great Subaru employees that helped me through the process. They made sure all of my terms were very clear and took the time to answer every question I had; there was no pressure at all. I am very happy with my new purchase and I'm glad I was able to take the time to get exactly the kind of deal I wanted. I would highly recommend working with my main sales associate Allen, he's amazing! More
Everyone was very friendly and helpful. With our schedules it was hard for my husband and I to come at the same time and hard to meet with the same salesperson but everyone was very flexible and wil schedules it was hard for my husband and I to come at the same time and hard to meet with the same salesperson but everyone was very flexible and willing to work with us. We both had great test drives and were allowed to try parking the car in our own garage. That was really nice to see how well it fit. More
Employees dealt with: Joe Santilli, Wes Guthrie, Tim Flathers. I'll preface this by saying that I've bought 13 cars in as many years and have worked in some facet of the automotive industry for most Flathers. I'll preface this by saying that I've bought 13 cars in as many years and have worked in some facet of the automotive industry for most of my life, so I'm picky. Really, needlessly picky. And Go Subaru West knocked it out of the park. My Wife and I could not find a dealership that would let us test-drive a 2013 BRZ (really). We're not children, and we weren't trading in a modded-out economy car. Through a mutual friend, we were introduced to Joe Santilli, sales manager at Go Subaru West, and the rest is history. Salesperson Wes Guthrie, who has to be one of the most knowledgeable, genuine "car guys" I've ever met, had the car pulled up and waiting for us when we arrived. My Wife and I drove it, loved it, and proceeded to purchase the vehicle without any excessive negotiation, hassle or headache. Tim Flathers in finance instilled confidence and did everything in his power to get us the best rates possible. The entire experience from start to finish was painless, and I would have no problem referring anyone to Wes, Joe, Tim, or anyone else on staff. This is my third Subaru, and I look forward to continuing my patronage of Go Subaru West for sales, service and parts for many years to come. More
Although I was a bit skeptical going in (based on other reviews), this was a pleasant experience. I worked with Tim Andrews who was easy to work with. He answered all my questions and didn't try to 'hard-s reviews), this was a pleasant experience. I worked with Tim Andrews who was easy to work with. He answered all my questions and didn't try to 'hard-sell' me. He spent a lot of time with me and seemed interested in making sure I had a good experience. He did try to sell me stuff I didn't need (it's their job), but wasn't pushy. The car was priced to sell, so there wasn't much negotiation. Finance manager was easy to work with as well. All in all, this was a good experience. More
The sales team Lied to me multiple times in the 45 minutes I was there. When I called them on their lies they got pissy and hostile with me. A few of the lies I was told were; that my credit rating wa minutes I was there. When I called them on their lies they got pissy and hostile with me. A few of the lies I was told were; that my credit rating was 40 points lower than what it really was. They tried to use that to up a Loan interest for their profit. The reason I wanted a dealer loan was that Subaru was offering 1.9% apr for 60 months. The sales person "Eric" told me over and over that "no, Subaru was not offering 1.9% for 60 only 2.9% for 60". He guaranteed me that this was the case, until I called 4 other dealers. He then changed his tone and offered me 1.9% for 60 months. They also tried to cheat me on my trade in. Like I said before, when his tactics were not working he got very pissy (childish) and hostile. I ended up at Groove Subaru where the experience was much better, they did not lie to me once. More
I have not experienced such satisfaction from buying a car in my life. great rates and prices and an expedient process. I spent less than 2 hours from the time I walked in to the time I drove away. I had car in my life. great rates and prices and an expedient process. I spent less than 2 hours from the time I walked in to the time I drove away. I had my whole day left. Not like back in the day when it took all day. A great experience for people who do not have time to shop and then sign papers all day. thumbs up. Levi/ Lakewood More
This was the most extraordinary service I've ever experienced while purchasing a car!!! The entire team at Go Subaru West was very helpful throughout the process!!! A special thanks Tim Flathers, who experienced while purchasing a car!!! The entire team at Go Subaru West was very helpful throughout the process!!! A special thanks Tim Flathers, who was the best salesman I've ever worked with!! Also Brian Murphy was extremely helpful as well. I would recomend this dealship to anyone looking to have a great sales experience!! More
This dealerships first scammed me out out of $500 (windshield protection and theft insurance), then they held my check for a month (trying to get a deal with one of their own banks I believe), then t (windshield protection and theft insurance), then they held my check for a month (trying to get a deal with one of their own banks I believe), then they sent the paperwork to the wrong address, then they did not endorse the check so it could not be cashed with my bank. Then my loan expired and I could not get another one. Now I am returning the car (driving from Aspen to Denver) and they are refusing to refund me any of my down payment, though I did nothing wrong. The WORST dealership ever. More
Dealership was very nice to work with and their rates were better than going to a private service provider. Great job on my car. Would absolutely recommend to friends for sales or service. The reason I were better than going to a private service provider. Great job on my car. Would absolutely recommend to friends for sales or service. The reason I came to Go Suburau West is the service has always been great and all employees fro the front desk to the management has been excetional. More
It was the best time that I ever had when buying a car. NO GAMES at all!!!! right to the point. Let me drive all the cars I waned. I will buy all my car at GO Subaru West from now on. I had a grat time. Go NO GAMES at all!!!! right to the point. Let me drive all the cars I waned. I will buy all my car at GO Subaru West from now on. I had a grat time. Got all the help I need. I will go there for all My Subaer need More