AutoNation Subaru West

I went in for a recall and was happy to pay for an oil change, tire rotation, and cabin air filter at a cost of around $200. The next day one of my tires was flat and I ended up going back in and they sa change, tire rotation, and cabin air filter at a cost of around $200. The next day one of my tires was flat and I ended up going back in and they said the tire was not fixable and I needed to purchase a new tire. This seemed awfully coincidental and it made me suspicious of their service. While I was waiting in the lounge for the new tire to be installed, I heard three technicians telling customers that they too needed a cabin air filter costing $89. This made me feel that this is something they are pushing right now to make money off of customers. I only have 19K miles and felt like I got ripped off! Today I would not recommend this service department. They have done satisfactory work in the past. It seems like they are trying to make up for money lost during the pandemic. More

Luke was VERY helpful and professionalI had a front end Luke was VERY helpful and professional I had a front end issue and wanted to be certain it was not an extended warranty issue before I had repairs by Luke was VERY helpful and professional I had a front end issue and wanted to be certain it was not an extended warranty issue before I had repairs by another shop. Despite your shop being very busy, and despite me being very fraught w/urgency, Luke maintained his calm and professional manner, listened to my concerns and was able to accommodate my needs. He also gave me some good repair information. More

My new Crosstrek is awesome and the staff at AutoNation Subaru West is knowledgeable, responsive, and personable. Great place - great cars - great staff! Thank you Subaru West is knowledgeable, responsive, and personable. Great place - great cars - great staff! Thank you More

Our salesperson RJ was great. Easy to work with, informative and personable. I typically don’t enjoy the car buying experience, however this location as well as the manager made it enjoyable. Thank informative and personable. I typically don’t enjoy the car buying experience, however this location as well as the manager made it enjoyable. Thank you. More

I just purchased my third Subaru from AutoNation Subaru West. Customer service has always been outstanding! I only take my cars here for service maintenance, too. Very knowledgeable service technicians. West. Customer service has always been outstanding! I only take my cars here for service maintenance, too. Very knowledgeable service technicians. More

Zach and bregan went above and beyond! So happy with our new car. new car. More

We had a very good experience with Dennis Sharon. He was very helpful and courteous and knowledgeable. Dennis would keep us updated on the status of the vehicle; we really appreciated this! very helpful and courteous and knowledgeable. Dennis would keep us updated on the status of the vehicle; we really appreciated this! More

Mohamad was very articulate, he made me my wife comfortable. comfortable. More

AutoNation Subaru West service is excellent. Ken is knowledgeable and provides super service. I would recommend the service department to everyone who needs maintenance or specialty needs. knowledgeable and provides super service. I would recommend the service department to everyone who needs maintenance or specialty needs. More

Travis was very knowledgeable, professional, and customer focused. He made the buying experience a pleasure. He made the buying experience a real pleasure. Thank You focused. He made the buying experience a pleasure. He made the buying experience a real pleasure. Thank You More