AutoNation Subaru West

I couldn’t be happier . Service manager , Ken Clements went the extra mile and got me some financial help from Subaru. My husband has mild dementia and he drained the transmission fluid instead of the oi went the extra mile and got me some financial help from Subaru. My husband has mild dementia and he drained the transmission fluid instead of the oil and wrecked my transmission so Ken called the headquarters and explained and they split it with me .I am very grateful More

The service I received was excellent. The person I dealt with, Trent Gilliard was very patient, very professional and very nice.. I was not having a good day and that helped a lot! All businesses should h with, Trent Gilliard was very patient, very professional and very nice.. I was not having a good day and that helped a lot! All businesses should have employees who work with the public like Mr. Gilliard. Excellent! Thank you. More

I change the cabin filter before. I don’t think they check it. They took to long to complete the work. They not even offer a ride. check it. They took to long to complete the work. They not even offer a ride. More

I absolutely love my CrosTrek. I have taken it to the dealership since 2019 (bought it when it was new) and am very satisfied with the service I have received. I never have to wait long to be checked in dealership since 2019 (bought it when it was new) and am very satisfied with the service I have received. I never have to wait long to be checked in, More

Fast service on my CrossTrek for a original problem with the backup camera. It was replaced with a new one under warranty as promised for no cost. They even filled my gas tank due to the inconvenience of wa the backup camera. It was replaced with a new one under warranty as promised for no cost. They even filled my gas tank due to the inconvenience of waiting for the part. More

Noel was easy to work with. He's not pushy and very helpful! Noel even called the next day to ask if I had any questions after driving my new Ascent. Kind and knowledgable. helpful! Noel even called the next day to ask if I had any questions after driving my new Ascent. Kind and knowledgable. More

It was very easy to schedule the service by phone. I didn’t use the computer interface. The staff was helpful in assisting me to drop the car off after hours. Everyone was friendly and helpful. Communic didn’t use the computer interface. The staff was helpful in assisting me to drop the car off after hours. Everyone was friendly and helpful. Communication was good. The service was completed by noon. The car was clean when I picked it up. Overall, an excellent experience More

The entire process was stress free. From the time we first started talking about price and models to appraising my car. Always fair and honest without the typical high pressure tactics. I actually enjoy first started talking about price and models to appraising my car. Always fair and honest without the typical high pressure tactics. I actually enjoyed the whole car purchasing process. More

I was very pleased with my 30,000 mile service on my 2019 Dubaru Outback. I felt cared for and my car is now protected for safety and performance. Thank You! Dubaru Outback. I felt cared for and my car is now protected for safety and performance. Thank You! More

This is the third Outback we have ordered from this dealer and the customer service keeps getting better. Everyone is kind and helpful from sales thru finance. dealer and the customer service keeps getting better. Everyone is kind and helpful from sales thru finance. More