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AutoNation Subaru West

Golden, CO

4.8
1,191 Reviews
For residents in the west Denver area, there is no better place for Subaru cars and SUVs than AutoNation Subaru West. Our state-of-the-art facility features one of the largest inventories of new and used Subaru vehicles in the Denver area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks and SUVs for sale. Whether you're upgrading to the latest new models, or are getting behind the wheel of a Subaru for the first time, we look forward to your visit!
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16351 West Colfax Avenue

Golden, CO

80401

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Showing 1,191 reviews

July 31, 2021

Didn’t have a great experience with the sales person but the rest of the team made up for it. Sales person had mistakes with paperwork and several other things. Salesperson’s issues were well known to the More

by Ericpetejr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RJ, Wes, Shane
Aug 18, 2021 -

AutoNation Subaru West responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

July 30, 2021

This is the first Subaru I've owned bought new in Arizona in December. Took it to AutoNation Subaru West for first service. What a disappointment Jonathan (Service Advisor) asked me what service package I More

by Mesa Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jonathan Phillips
Aug 18, 2021 -

AutoNation Subaru West responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (303) 578-6120 to discuss what we can do to help.

July 30, 2021

Dennis delivered car and answered all my questions, was very helpful and responsive. I loved the attention to detail. I will shop there again for my next Subaru! More

by josephllowery
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Foster, Dennis Sharon
Aug 18, 2021 -

AutoNation Subaru West responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Aug 18, 2021 -

josephllowery responded

Good car buying experience, thanks!

July 30, 2021

Some of the staff at the service desk are not very friendly. They could benefit from an experience at the Lexus dealership. Will continue to go because of convenience. More

by Elizabeth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon
Aug 18, 2021 -

AutoNation Subaru West responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

July 29, 2021

I bought my car here, and just stayed for the service. The basic professional customer care should be standard everywhere. Without throwing too much shade on others, lets just say Subaru/Autonation has t More

by Dave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
Aug 13, 2021 -

AutoNation Subaru West responded

Dave, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Subaru West! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 29, 2021

Bought my new Impreza here in 2016 and have had all service done here. Top notch experience as always. bla, bla, bla, bla, bla bla More

by lorraine
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Ramstetter
Aug 13, 2021 -

AutoNation Subaru West responded

Hi Lorraine, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 29, 2021

AN West is the ONLY place I visit when my 2017 Impreza needs service. I trust the technicians; the service department personnel are friendly, knowledgeable, (Ken especially), and I always feel that they d More

by Eaglet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken (Service); Jillian (set up oil change plan
Aug 13, 2021 -

AutoNation Subaru West responded

Eaglet, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Subaru West! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 24, 2021

Easy purchase online. Car arrived sooner than promised by a week. Sales staff was exceptional, especially Dennis Sharon. The finance manager Jillian Johnson was very helpful as well, for service protection p More

by pjweberorlfl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Sharon, Jillian Johnson, Ken Clements
July 23, 2021

Been going there since it was estabished. Service and car sales folks are great.I am looking to buy my 8th or 9th Subaru from here and keep my service continuing here. More

by Jim S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Johnson, Adam M., Allen Sziklas
July 22, 2021

Great service experience. Easy handoff of my vehicle. Car finished in time estimated. All work complete. Cost was super fair. Definitely will go back again. More

by dholmes700
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken
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