AutoNation Subaru West

the service manager made sure that I was well taken care of. Nice to have a complete turn around from the last service. Thank you. of. Nice to have a complete turn around from the last service. Thank you. More

Service was efficient and appeared to be thorough and competent. Personnel were very courteous and respectful. The waiting area was pleasant and the coffee was freshly brewed and very good. competent. Personnel were very courteous and respectful. The waiting area was pleasant and the coffee was freshly brewed and very good. More

Great professional staff. Sales and finance team, as well as everyone was helpful. Sales Associate was friendly and patient, explained all the features of the car since it is our first Subaru and follows-p a as everyone was helpful. Sales Associate was friendly and patient, explained all the features of the car since it is our first Subaru and follows-p after the purchase to make sure we are enjoying our car. More

Didn’t have a great experience with the sales person but the rest of the team made up for it. Sales person had mistakes with paperwork and several other things. Salesperson’s issues were well known to the the rest of the team made up for it. Sales person had mistakes with paperwork and several other things. Salesperson’s issues were well known to the rest of the staff. More

Some of the staff at the service desk are not very friendly. They could benefit from an experience at the Lexus dealership. Will continue to go because of convenience. friendly. They could benefit from an experience at the Lexus dealership. Will continue to go because of convenience. More

This is the first Subaru I've owned bought new in Arizona in December. Took it to AutoNation Subaru West for first service. What a disappointment Jonathan (Service Advisor) asked me what service package I in December. Took it to AutoNation Subaru West for first service. What a disappointment Jonathan (Service Advisor) asked me what service package I had, told him 24 month 24K miles he said he would look up and advised oil change and tire rotation. I had a appointment but he told me it would take an hour and a half. Good thing I had a appointment! When it was done they never came a got me so after waiting 20-25 minutes I asked how much longer it would be because my car had been there 20+ minutes, Jonathan give some excuses but didn't seem to care. No car wash and no tire rotation. Last time I will take to this dealership, next time I will look for a dealership that cares. Hoping not all Subaru dealerships are this poorly run! More

Dennis delivered car and answered all my questions, was very helpful and responsive. I loved the attention to detail. I will shop there again for my next Subaru! very helpful and responsive. I loved the attention to detail. I will shop there again for my next Subaru! More

I bought my car here, and just stayed for the service. The basic professional customer care should be standard everywhere. Without throwing too much shade on others, lets just say Subaru/Autonation has t The basic professional customer care should be standard everywhere. Without throwing too much shade on others, lets just say Subaru/Autonation has their customer care experience dialed in. More

Bought my new Impreza here in 2016 and have had all service done here. Top notch experience as always. bla, bla, bla, bla, bla bla service done here. Top notch experience as always. bla, bla, bla, bla, bla bla More

AN West is the ONLY place I visit when my 2017 Impreza needs service. I trust the technicians; the service department personnel are friendly, knowledgeable, (Ken especially), and I always feel that they d needs service. I trust the technicians; the service department personnel are friendly, knowledgeable, (Ken especially), and I always feel that they do everything possible to keep my costs down. I just purchased 4 new tires and an alignment and am so impressed with the smooth drive I now have. (And the price was right, too!) More