AutoNation Subaru West

Chris Paulson was a delight to work with. I chose a vehicle that I wanted and then went home because I didn't have the title of my car for trade in. Chris scheduled another appointment and I I chose a vehicle that I wanted and then went home because I didn't have the title of my car for trade in. Chris scheduled another appointment and I had already changed my mind and wanted to drive another vehicle. He was very patient with me and I purchased that vehicle. I feel all the crew at Auto Nation Subaru West are professional and friendly and look forward to a long time of working with them. More

A great experience. Sales person was informative. The financing manager was quick going through that information. however, was very willing to repeat any information. Sales person was informative. The financing manager was quick going through that information. however, was very willing to repeat any information. More

They were Courteous, Honest, Friendly and helpful. No troubles with them at all. Great place No troubles with them at all. Great place More

I went in for an oil change, which I had scheduled the earliest appointment in the day for. I still waited almost 2 hours for my car to be finished and when I went out to retrieve my car, it was making a earliest appointment in the day for. I still waited almost 2 hours for my car to be finished and when I went out to retrieve my car, it was making a high pitched squealing noise. I drove it for a mile to see if the noise would go away and it didn’t so I returned and was told “oh it’s because you had your engine cleaned, it’s just a belt.” They charged me for that engine cleaning btw and took my car back to the garage so I waited for another 15 minutes while they sprayed some silicone on the belt and then brought my car back telling me everything was fine. The next day when I was driving to work, the noise was worse than it’s ever been. I am now returning to have my car looked at for a third time. More

Thank you for the superior service. Everyone was so organized and knowledgeable from the start. The work on my forester was finished in record time. The report from the mechanic ex Everyone was so organized and knowledgeable from the start. The work on my forester was finished in record time. The report from the mechanic explained each of the repairs, including a future date that they might need a return check or service. As a result of the positive experience at this service appointment, I will be looking forward to the next one. More

Always kind and respectful. They make sure my car is safe, while keeping price in mind. They make sure my car is safe, while keeping price in mind. More

Very friendly staff. I was buying a new car and appreciated the fast service to get me going with my new vehicle. Jon took the time to explain all of the new features eve I was buying a new car and appreciated the fast service to get me going with my new vehicle. Jon took the time to explain all of the new features even when he had to explain some things more than once. More

Salesperson Don Wright was knowledgeable and easy to work with. Trade-in was reasonable and fair. with. Trade-in was reasonable and fair. More

Their service is great. I have Ken Clements as a service advisor and he is smart. Explains to me what he thinks is wrong and looks at all the problems for my aspect and when I have Ken Clements as a service advisor and he is smart. Explains to me what he thinks is wrong and looks at all the problems for my aspect and when you go in and have service they send you a video showing you everything they did. They're really good More

Prompt and professional service that is dog friendly. No unexpected changes. What was done explained No unexpected changes. What was done explained More