AutoNation Subaru Spokane Valley

All who work there are very knowledgeable and friendly. They always check everything over and advise us of the needed work and parts first. We highly recommend them. They always check everything over and advise us of the needed work and parts first. We highly recommend them. More

They are always on time and very friendly. And they always patient and answer all my questions. always patient and answer all my questions. More

Tyler was great.! He made sure I was happy and always made sure to answer any questions I had. He didn’t waste my time trying to sell me things I didn’t want which I appreciate. made sure to answer any questions I had. He didn’t waste my time trying to sell me things I didn’t want which I appreciate. More

Great place. Bought four vehicles there. Not sure how you can demand I use 15 words. you can demand I use 15 words. More

The people we encountered every time we have been in this dealership have been unfailingly kind, courteous, helpful and efficient. I have the utmost confidence that they will take care of it car. I can driv dealership have been unfailingly kind, courteous, helpful and efficient. I have the utmost confidence that they will take care of it car. I can drive away knowing ask is well. More

The female service advisor, Jordan?, said she would call me back with price of all items recommended before the work was done. She did not. She quoted the cabin air filter and diagnostic charge. I was sh me back with price of all items recommended before the work was done. She did not. She quoted the cabin air filter and diagnostic charge. I was shocked to see a $999 bill. I was not given a copy of the work done when I left the dealership. That has always been standard practice with you guys. I didn’t realize it until I was working out of town the next day. This is the 1st time I have made a negative review. They did a great job getting my car in so quickly. It could have been a disaster If I had to wait. I accidentally drained the transmission fluid, instead of the oil. I have changed the oil in every vehicle I ever owned. Am surprised I mistook the transmission drain plug for oil drain plug. They did a great job getting my car checked over and back in working order. It could have been much worse. Thank you !! More

Recently had a warranty issue on our 2018 Outback. It had to be towed 70 miles to the dealership. I had called ahead to let them know it was on it's way. I was called when it arrived and informed they would to be towed 70 miles to the dealership. I had called ahead to let them know it was on it's way. I was called when it arrived and informed they would work it in to the service schedule the following day. They did as they promised and got it fixed, and promptly called me that it was ready. Thank you to our Service Advisor Jordan. She did a wonderful job. More

Very courteous service staff who thoroughly reviews the work to be done with the customer and then again after the work is done. Schefuling was easy and the documentation of services done is very complete work to be done with the customer and then again after the work is done. Schefuling was easy and the documentation of services done is very complete. The sales staff is friendly and professional, and not overly pushy or high pressure. The showroom and customer service waiting area is roomy and comfortable. I loved the cubicle work desks with outlets for customers to use while the car is being serviced. There are also comfortable chairs and a TV and fireplace to enjoy. There is hand sanitizer, masks and antiseptic wipes everywhere so it is easy to maintain COVID protections. The restrooms are clean and nice and even the complimentary coffee is good coffee! More

Excellent service and very welcoming Helpful assistance Excellent service and very welcoming Helpful assistance and pleasant environment Glad they are my auto car center Excellent service and very welcoming Helpful assistance and pleasant environment Glad they are my auto car center More

I used this dealer for my first car maintenance after purchasing my vehicle at a different dealer. Automation Suburu was great. They found a nail that was allowing one of my tires to slowly deflate. I wi purchasing my vehicle at a different dealer. Automation Suburu was great. They found a nail that was allowing one of my tires to slowly deflate. I will return. More