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AutoNation Subaru Spokane Valley

Spokane Valley, WA

Overview
Reviews
Vehicles
4.5
540 Reviews
As one of the largest Subaru dealerships in Eastern Washington, AutoNation Subaru Spokane Valley can cater to all of your automobile needs. Our showroom is located in Spokane Valley, on E Sprague Ave just northeast of Dishman Hills. Featuring one of the largest inventories of new and used Subaru cars and SUVs around, AutoNation Subaru Spokane Valley is the go-to place for all things Subaru. Whether you're experiencing a Subaru for the first time, or are a long-time Subaru owner, our team at AutoNation Subaru Spokane Valley looks forward to your visit!
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10000 E. Sprague Avenue

Spokane Valley, WA

99206

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Showing 540 reviews

March 03, 2022

Short a star due to had to replace left rear brakelight following day after service. Possible coincidence not caught. Front desk and service staff were excellent. More

by dwyerl00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vonn Jones, Janine Eldredge
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Mar 05, 2022 -

AutoNation Subaru Spokane Valley responded

Hi, thank you for taking the time to leave us feedback. If you ever need help, just give us a call. Happy motoring!

March 01, 2022

Nice cars, very helpfull staff and they are not pushy! I would definitely go back More

by Pinedacarlos3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny
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Mar 05, 2022 -

AutoNation Subaru Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 01, 2022

Good service, good communication. The waiting room is clean and pleasant. The gal helping me, Shayne was very helpful and professional. More

by marg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shayne
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Mar 05, 2022 -

AutoNation Subaru Spokane Valley responded

Hi Marg, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 01, 2022

Bad experience from the start - they took two weeks to replace a battery, do oil change, and rotate the tires on a fleet vehicle. Multiple calls back and forth; they obviously have no idea how to service More

by mbrandt59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hannah
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Mar 03, 2022 -

AutoNation Subaru Spokane Valley responded

Hello, we are deeply disappointed by your experience at AutoNation Subaru Spokane Valley. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (509) 850-9358 to discuss what we can do to help.

Mar 03, 2022 -

mbrandt59 responded

How deeply disappointing that you send me to the general number, where I've been on hold many times for way too much of my valuable time. The very least you could have done to show that you really care would be to give me the name and direct number of the GM so that I wouldn't be put through yet more inconvenience. This is another example of the poor service from AutoNation Subaru.

February 28, 2022

The staff was very professional and explained everything to me. There were no surprises. The car maintenance was excellent More

by rmkitt49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vonn Jones, Janine Eldredge
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Mar 03, 2022 -

AutoNation Subaru Spokane Valley responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Subaru Spokane Valley. Thank you, and have a fantastic day!

February 28, 2022

Andrea gave excellent tutorial on new car and great service. 5 star all the way! More

by enetamirgyjam56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Z
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Mar 03, 2022 -

AutoNation Subaru Spokane Valley responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 28, 2022

I wont take my wife's Forester anywhere else ! The whole crew does a great job on her car . Very friendly and trustworthy . More

by wdpeezr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Stewart , Rick Vens , Paul Hoskins
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Mar 03, 2022 -

AutoNation Subaru Spokane Valley responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Subaru Spokane Valley! Drive safe, and we'll see you on the road.

February 27, 2022

I went in to get wipers replaced and asked about additional work that was recommend at my last service. They offered to do it that day while I was already there. They were able to do it in the time More

by Boris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of names
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Mar 02, 2022 -

AutoNation Subaru Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Subaru Spokane Valley and we hope to be of service again in the future.

February 26, 2022

Sure easy to deal with! Great service—Joshua Ankney was wonderful to work with. We appreciate the follow ups. More

by tijjohn7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Ankney
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Mar 01, 2022 -

AutoNation Subaru Spokane Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

February 25, 2022

The customer experience made everything about buying from this company enjoyable. From buying the car, to the first 5 oil changes, and how they welcome and make it a nice place for the young ones. More

by Nick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Mobley
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Mar 02, 2022 -

AutoNation Subaru Spokane Valley responded

Hi Nick, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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