AutoNation Subaru Spokane Valley

Lucas Torres was a great salesperson, through this entire purchasing process. I could not be happier with the experience and I love my new Subaru. purchasing process. I could not be happier with the experience and I love my new Subaru. More

Made me a generous offer of a 2022 Forester Touring for my 2019 and stood behind the offer. Amazing staff to work with from the GM on down. Our third Subaru purchase from them and always a fair offer on tr my 2019 and stood behind the offer. Amazing staff to work with from the GM on down. Our third Subaru purchase from them and always a fair offer on trade-ins. My wife and I recommend them to anyone. Extremely satisfied! Jim Mansfield More

my car was not washed after the service, usually it comes back washed. Just wondered why. . back washed. Just wondered why. . More

Salesman, Brandon Michael, was excellent. Computer system for doing my deal was not good at all. It took hours to get my deal completed. Sitting in a car dealership is not fun. Picked up my v Computer system for doing my deal was not good at all. It took hours to get my deal completed. Sitting in a car dealership is not fun. Picked up my vehicle and the delivery detail was not done. I hope to bring it back for that. More

I had a great experience at this dealer. Trion was very great and very helpful. Everyone was very nice and great to work with! Trion was very great and very helpful. Everyone was very nice and great to work with! More

Easy to deal with. We would definitely buy a vehicle from the J. The future We would definitely buy a vehicle from the J. The future More

Very professional, yet friendly staff; quick, but thorough 24000 mile service on my 2021 Crosstrek. I'd recommend Spokane Valley Subaru AutoNation for sales and service needs. thorough 24000 mile service on my 2021 Crosstrek. I'd recommend Spokane Valley Subaru AutoNation for sales and service needs. More

While the customer service was exceptional, I did have a couple of bad experiences with my first service visit there. I had purchased my 2016 Legacy from a friend and needed help transferring the informati couple of bad experiences with my first service visit there. I had purchased my 2016 Legacy from a friend and needed help transferring the information from her name into mine as I was unable to do it on my own and wanted to make sure I got the emails on when to service my vehicle, etc. The service agent was having a difficult time transferring the information as well but assured me by the end of the day I would have an email. I didn’t. In fact, it took me 4 phone calls, leaving messages for the service agent, before I was actually able to get through to her to make it happen but it did get resolved. The other issue was, when I got home I could not roll down my passenger window using my driver controls. I called and left a message and received a return phone call by someone stating since I had bought a new battery, this should have been reset for me. She apologized for the inconvience and walked me through how to reset it myself and said she would talk to the service manager to remind the technicians to reset the door locks when changing the battery. Small issues but a little frustrating none the less. I appreciate getting them resolved though. More

Shayne was very helpful and got me in and out quick and made it a easy process made it a easy process More

It was a great experience…. super customer service! I appreciated follow up phone calls and emails to answer all questions 👍 super customer service! I appreciated follow up phone calls and emails to answer all questions 👍 More