AutoNation Subaru Spokane Valley

This service department is always timely and if you have any questions always answer them and make sure you understand. Nice and clean waiting area any questions always answer them and make sure you understand. Nice and clean waiting area More

Outstanding! The service is attentive to every detail. In 25 years as a customer I have always had extraordinary service The service is attentive to every detail. In 25 years as a customer I have always had extraordinary service More

AutoNation Subaru is awesome ! They have always taken wonderful care of me. I will always take my car to them for maintenance. They have always taken wonderful care of me. I will always take my car to them for maintenance. More

AutoNation Subaru in Spokane Valley are the best. We came in last Friday to purchase an Ascent for my fiancé. Keith at the dealership found exactly what we were looking for, and spent hours working t We came in last Friday to purchase an Ascent for my fiancé. Keith at the dealership found exactly what we were looking for, and spent hours working to get us the best financing possible, Everyone at AutoNation Subaru made us feel like valued customers. More

Brought car in for recall service. Was told it would be ready between 1 and 2. Was specifically asked for a good number to notify us. After waiting until 4 we finally called to find ou Was told it would be ready between 1 and 2. Was specifically asked for a good number to notify us. After waiting until 4 we finally called to find out statis...service debt didn't know but would call back when found out...no call back. Called back at 5....went to voice mail. Decided to just go physically to find out what was going on...was asked if we had already picked up the car...really? Why would we be asking if already had car...when we finally got home (after waiting 3 hours after the latest time it would be ready) discovered a message on answering machine that our Subaru was ready...time? 12:47. We weren't home....we were waiting in Spokane for our car...an hour and 15 minutes from our home. Need much better communication around there...service guy specifically wrote our cell phone down on paperwork....very frustrating as we thought we had most of the afternoon to get some other things accomplished...and will now have to make another trip to Spokane. More

I was in the market for a new car and was dreading the experience. I made a stop at Auto Nation Subaru and I couldn’t be happier that I did. I worked with Noah, and he understood my needs and helped me fi experience. I made a stop at Auto Nation Subaru and I couldn’t be happier that I did. I worked with Noah, and he understood my needs and helped me find a car that met what I was looking for. I never felt any pressure from the ANS staff, which was the best part of the experience. Noah encouraged me to trade in my current car, and helped me get a price that I was satisfied with ($2.5k over what other dealerships offered me!) Since the purchase, Noah has checked in on me to make sure I’m still satisfied with my Legacy, which I appreciate. Overall, it was a great experience and I wouldn’t hesitate to recommend Auto Nation Subaru to my friends and family. More

It didn't take as long to get my car serviced as I thought it would. The waiting area is neat and clean and comfortable. They are very respectful to the customers and gave special attention to a you thought it would. The waiting area is neat and clean and comfortable. They are very respectful to the customers and gave special attention to a young boy with his father when I was there, I thought that was nice. More

the service at autonation suburu in the valley was amazing! they helped me pick a car i love and they kept me updated the whole time while i was waiting for it to arrive. amazing! they helped me pick a car i love and they kept me updated the whole time while i was waiting for it to arrive. More

Subaru AutoNation Spokane Valley has always given me excellent service and they are professional and efficient too. Such a pleasure to deal with them and I really appreciate the various recycling ♻️ opt excellent service and they are professional and efficient too. Such a pleasure to deal with them and I really appreciate the various recycling ♻️ options in their showroom. I've never enjoyed having my vehicle serviced until now, so a big shout out to the Valley team. Keep it up, I'll keep coming back. More

Dropped my car off at 7am. Was not told I had to wait until 7:30 for a ride to work. When I was called to tell me the car was done (oil change and tire rotation), I asked to Was not told I had to wait until 7:30 for a ride to work. When I was called to tell me the car was done (oil change and tire rotation), I asked to be picked up at 5:15pm. I was told I would have to call back later and ask to be picked up at that time even though I was talking to the service dept. I called back in the afternoon and couldn't reach anyone. The operator took a message. Got home and found that the oil cap wasn't put on properly and the engine and hood had oil everywhere. Called at 7am when service dept opened the next day and had to leave a message. When no call back by 10am, I called and informed them what happened. They came out to the house, picked up the car and cleaned it up. They are not charging for the next 2 oil changes. The service recovery was adequate but overall, not impressed with the experience. More