AutoNation Subaru Spokane Valley

Overall it was a good experience with the Sales person - Tyler. He knew product knowledge and was patient with questions on the different categories of Subaru's. However when it came down to signing all o Tyler. He knew product knowledge and was patient with questions on the different categories of Subaru's. However when it came down to signing all of the documents with Jackson in Finance it felt very rushed and was unclear with the warranty part of the process. He was really scrolling quickly through all of the warranties. I stopped him and said hold on a second let me look at this. I asked him if the warranties were included in the price. He said yes. Then when I signed the total that was due it was a suprise to me. The initial document I signed was $22,358.14. Total after it was all said and done was $28,804.40. I asked for a copy to be emailed to me after I signed it and never received it. I took a picture on my phone. I'm unsure of what all of the warranties I did purchase now, and need to find the documents so I can be educated on them. I do still need assistance with that. More

The whole crew at Auto Nation Subaru in the Spokane Valley is so helpful from the minute you walk in the door they make you feel like family. Their main objective is making a purchase of a car is to m Valley is so helpful from the minute you walk in the door they make you feel like family. Their main objective is making a purchase of a car is to make it enjoyable and easy. The salesmen, finance team and the crew work together to make buying a car a great experience. The service center is very well organized. They are professional and friendly and get the job done in a timely manner. More

They showed me the cars i wanted to see and didn’t waste my time trying to sell me stuff i didn’t want. That made the whole process a lot more comfortable. my time trying to sell me stuff i didn’t want. That made the whole process a lot more comfortable. More

I couldn't have been more pleased with my buying experience at Appleway Subaru. From start to finish, the transaction was super easy and comfortable. At no time did I feel pressured, the sales staff experience at Appleway Subaru. From start to finish, the transaction was super easy and comfortable. At no time did I feel pressured, the sales staff was top notch and everyone worked together to make sure I was getting the attention needed. If you are looking to purchase a new or used car, go to Appleway! More

Joshua sold me my new car and he was absolutely amazing! He worked super hard to get us a great deal. He was very knowledgeable about the car. Gail was the absolute best! He appraised my test drive and he w He worked super hard to get us a great deal. He was very knowledgeable about the car. Gail was the absolute best! He appraised my test drive and he was just the most genuine, sweet man. Everyone I met welcomed me and made me feel heard. As a women car dealerships can be intimidating but autonation made me feel so comfortable and confident! More

Incredible courtesy and attention from everyone, including the GM, service manager, sales manager and all sales people. including the GM, service manager, sales manager and all sales people. More

Friendly, attention to detail, professional, follow-through, great communication, no high pressure, salesman answered many questions! follow-through, great communication, no high pressure, salesman answered many questions! More

Wonderful experience, looking forward to going over any questions with you on my next visit. Thank you! questions with you on my next visit. Thank you! More

Very thorough, very timely, very precise. Appreciated to constant showing of video to. Keep me posted on the car's progress. Appreciated to constant showing of video to. Keep me posted on the car's progress. More

Julian was honest, humble and relatable. I Would work with him again. The dealership was clean and all staff was good to work with. I Would work with him again. The dealership was clean and all staff was good to work with. More