AutoNation Subaru Spokane Valley

This dealership has always been quick to helping me with my problems or appointment. They have a clean waiting area and rest rooms. Always has hot drinks or donuts available. They're honest with what the my problems or appointment. They have a clean waiting area and rest rooms. Always has hot drinks or donuts available. They're honest with what they do for me. More

We have been going to AutoNation for over 11 years. The service department has been very helpful and they do an awesome job. When they service our car we get a complete rundown of what needs to be don The service department has been very helpful and they do an awesome job. When they service our car we get a complete rundown of what needs to be done and why. And when the car is completed, they explain everything thoroughly. When we are waiting for the car, members of the sales team treat us like family. The GM, Keith Moors, Gail, the service manager, Micheal, they all are great people and AutoNation should be proud to have them working there. Thank you, AutoNation for making us part of your family. More

Went online to order parts on the website, for pick up on the way home. Not only did they not contact me but said they don’t do that. The website clearly says order parts fill out form they will contact you the way home. Not only did they not contact me but said they don’t do that. The website clearly says order parts fill out form they will contact you actually said go to another dealership? More

I bought my car there and always get it serviced there. Great staff always friendly and helpful. Mechanics are great to make sure we are aware of anything coming up that needs to be taken care of so we can Great staff always friendly and helpful. Mechanics are great to make sure we are aware of anything coming up that needs to be taken care of so we can plan for it. More

It was good when I initially tried to make apt on phone they said no Apts until Nov walked in on way home from work they scheduled me in three days they don't vacuum or wash your car anymore guessing short they said no Apts until Nov walked in on way home from work they scheduled me in three days they don't vacuum or wash your car anymore guessing short staffed like half the world right now and they didn't put a new sticker to let me know mileage I need to change oil again More

Very pleasant and stable staff. There's not a lot of employee turnover. Love seeing the same people each time I go in. There's not a lot of employee turnover. Love seeing the same people each time I go in. More

Everyone was super helpful and did not pressure us to getting a car. They made sure our needs were met. getting a car. They made sure our needs were met. More

Love my Subaru. I have no complaints about the dealership and in fact find the personnel helpful, friendly, and the waiting area clean and comfortable. We've had S I have no complaints about the dealership and in fact find the personnel helpful, friendly, and the waiting area clean and comfortable. We've had Subarus for 20 years, have no complaints, and no plans to change. More

I appreciate the email reminders for service and it has always been done very professionally. However my last experience I never received the phone call my car was done and ended up having to wait over 4 always been done very professionally. However my last experience I never received the phone call my car was done and ended up having to wait over 4 hours for an oil change. Aside from this latest incident I've had nothing but good experiences. Hoping it was just a fluke. More

found that I need tires. Rear tires are worn on the inside and do not know if that is from a bad wheel alignment or what. Nothing was said or listed on last service about the Rear tires are worn on the inside and do not know if that is from a bad wheel alignment or what. Nothing was said or listed on last service about the ware. Nothing listed about a tire rotation. If the tires were rotated last service the one doing the service should have noted this. I should have gotten an other year out of these tires. Glad it was seen this time. More