AutoNation Subaru Hunt Valley

I received the most kind and courteous service during my visit to replace a flat tire. Both the sales advisor Brian and the general manager Allen were most helpful in keeping me informed throughout this ap visit to replace a flat tire. Both the sales advisor Brian and the general manager Allen were most helpful in keeping me informed throughout this appointment. While there I requested a car wash. Unfortunately, the car wash not available as it is being updated. It was considerate of the general manager to apologize for the inconvenience and explain the problem. However, Brian cleaned my windows and wiped the dirt off my car! It looked great! Thank you for the excellent service. More

They made accommodations to book an appointment for me on short notice. And were understanding when unfortunately I was running late for the appointment. short notice. And were understanding when unfortunately I was running late for the appointment. More

Could not get a hybrid in WV so gave all dealerships on York Road a call. AutoNation and Don Plehn responded immediately. Our appointment to look and decide on our new car was made at our convenience, Do York Road a call. AutoNation and Don Plehn responded immediately. Our appointment to look and decide on our new car was made at our convenience, Don kept us updated every step of the way once we ordered it and it was delivered 2 months ahead of schedule. The dealership took care of the paper work and everyone was warm, professional, and helpful. I would recommend this dealership to anyone looking for a good deal and excellent service. More

Returning customer here, the service is good and a loaner was readily available. Service reps are outstanding but mostly George takes care…NB, take care of him, he’s a gem and an asset to the operation. was readily available. Service reps are outstanding but mostly George takes care…NB, take care of him, he’s a gem and an asset to the operation. More

lance the sales man was upfront no hidden fees. got back to me on his day off I think he went above and beyond. I wish you were closer to me. got back to me on his day off I think he went above and beyond. I wish you were closer to me. More

Went in for a normal maintence and they spilled oil on the engine. The team was nice and did what they can to clean the mess, but my car totally smells like burned oil everytime I drive the car. I know mi the engine. The team was nice and did what they can to clean the mess, but my car totally smells like burned oil everytime I drive the car. I know mistakes happen, and they were nice about it, but man, did that suck. More

I was in and out in record time. I bought my first Subaru here. After shopping around I decided to go with AutoNation. The service department was great! The waiting area was comforta I bought my first Subaru here. After shopping around I decided to go with AutoNation. The service department was great! The waiting area was comfortable along with refreshments; coffee, bottles of water, snacks at no cost. they have wifi hookup. The staff was very accomodating. More

Buying the vehicle were very easy and timely. Having the service done was easy. Service personnel are very pleasant and easy to deal with. Having the service done was easy. Service personnel are very pleasant and easy to deal with. More

Virtuous and professional. Discrepancy with written and verbal information Adequate waiting area. Time for routine maintenance was a little long. Discrepancy with written and verbal information Adequate waiting area. Time for routine maintenance was a little long. More

Comfortable waiting room, lovely staff, good work, satisfied customer here! This was an unexpected visit, no appointment, and everything went beautifully. satisfied customer here! This was an unexpected visit, no appointment, and everything went beautifully. More