AutoNation Subaru Hunt Valley

The people I worked with at AutoNation were very responsive and proactive. No pressure. Got a newer car at a lower lease price because Subaru reached out to me when I had a year left on my lease on responsive and proactive. No pressure. Got a newer car at a lower lease price because Subaru reached out to me when I had a year left on my lease on a 2019 Crosstrek and I got a 2021 Crosstrek and saved money. They work with the Costco program. More

This dealership provided great stress free environment. They made the process as quick and pain free as possible and made me want to come back again. They made the process as quick and pain free as possible and made me want to come back again. More

They offered to wash and vacuum car but they barely cleaned the floor mats and they only squirted the car down with water, not washed. cleaned the floor mats and they only squirted the car down with water, not washed. More

They keep good service records. Appointment times flexible. Waited at dealership was friendly, comfortable and clean. They asked if other items needed attention & accepted my coupons. flexible. Waited at dealership was friendly, comfortable and clean. They asked if other items needed attention & accepted my coupons. More

Everyone was very nice and able to help with anything I needed. The only downside of my experience buying my second car here was that when I came to pick it up the gas light was on. needed. The only downside of my experience buying my second car here was that when I came to pick it up the gas light was on. More

Knowledgeable, courteous, very efficient purchasing process. Lance Sullivan was very responsive with email or text questions I had. process. Lance Sullivan was very responsive with email or text questions I had. More

I waited in their comfortable waiting room. Car was fixed ( tube up) on time and cleaned inside and out. Very pleased ( tube up) on time and cleaned inside and out. Very pleased More

Did the oil change and tire rotation in time promised. Very courteous. No surprises. Yes, on time as promised . courteous staff Clean safe wait area. Helpful staff. Will return for future service Very courteous. No surprises. Yes, on time as promised . courteous staff Clean safe wait area. Helpful staff. Will return for future service More

Thought they did a really good job diagnosing an overheating issue I had. They found a plausible explanation for the issue and pressure tested my coolant system to confirm no leaks. overheating issue I had. They found a plausible explanation for the issue and pressure tested my coolant system to confirm no leaks. More

Our salesman, Ty Williams, is excellent as well as a valuable asset to your company The finance man, Brian Beatty, was also good but he made a few mistakes. He typed my email address incorrectly and valuable asset to your company The finance man, Brian Beatty, was also good but he made a few mistakes. He typed my email address incorrectly and no purchaser signature on the extended warranty paper. I tried 2 days to reach him but he never called me back after I left 2 voicemails. Finally another sales manager called me and we corrected everything. More