AutoNation Subaru Hunt Valley

I was greeted pleasantly by Trevor who is friendly and polite.. He explained what will be done to my 2021 Subaru Forrester, Since I misplaced my duplicate car key, Trevor ordered a new key plate specifi polite.. He explained what will be done to my 2021 Subaru Forrester, Since I misplaced my duplicate car key, Trevor ordered a new key plate specifically cut for my vehicle; this will be mailed to me when completed as I requested. He could not use my old spare key FOB, so he gave me a new key FOB transmitter at no cost.. I am very thankful for his kindness and concern. He is an asset to your company; I wish he will be the same person to service my vehicle some time in the the future. More

Fast and efficient with great customer service. Out of the 4 Subaru dealerships I’ve been to, they are by far the best. the 4 Subaru dealerships I’ve been to, they are by far the best. More

Great experience yesterday as always. Joe could not have been nicer or more cordial. He answered all my questions, explained what each service entails and kept me informed through each step of the visit. been nicer or more cordial. He answered all my questions, explained what each service entails and kept me informed through each step of the visit. I trust the staff to take care of my vehicle. And the car exterior looked great after the wash! Thanks for another pleasant experience! More

As usual the Service advisors was friendly, set me up in a booth so I could use my laptop, and the procedure was done on time as advertised. Did not rate the price as it was for a new key fob, and the cost a booth so I could use my laptop, and the procedure was done on time as advertised. Did not rate the price as it was for a new key fob, and the cost is largely beyond their control More

Always accommodating and super friendly. This is my first Subaru and I always heard they had superior customer service. It’s definitely true. Subaru and I always heard they had superior customer service. It’s definitely true. More

Justin in the service center was amazing- extremely friendly and professional. Got me and my Subaru in and out. friendly and professional. Got me and my Subaru in and out. More

Service advisors are always knowledgeable and keep customer up to date . Comfortable waiting area. This is my 3rd Subaru and plan another purchase. customer up to date . Comfortable waiting area. This is my 3rd Subaru and plan another purchase. More

I have always had excellent service at this dealership. I have a Subaru dealership that is 10 minutes from my house but I choose to come to this dealership because I trust them. The customer service is excel have a Subaru dealership that is 10 minutes from my house but I choose to come to this dealership because I trust them. The customer service is excellent. More

It was a great customer service experience, from when I brought the car in for its scheduled maintenance to when the electronics expert took the time to explain certain things about the vehicle. brought the car in for its scheduled maintenance to when the electronics expert took the time to explain certain things about the vehicle. More

Joe was very pleasant, knowledgeable and attentive. The necessary maintenance items were performed on my Subaru in the time period that was projected. The waiting area is spacious and comfortable. necessary maintenance items were performed on my Subaru in the time period that was projected. The waiting area is spacious and comfortable. More