AutoNation Subaru Hunt Valley

The service is always welcoming, friendly, and helpful. They communicate well. They are open to conversation and respect your opinion. I always feel like I am treated fairly and with respect. They communicate well. They are open to conversation and respect your opinion. I always feel like I am treated fairly and with respect. More

AutoNation Suaru Hunt Valley Service department is amazing! They always greet with a smile and treat me with the upmost respect and as if I am their most important customer. This is especially note amazing! They always greet with a smile and treat me with the upmost respect and as if I am their most important customer. This is especially noteworthy given that I did not purchase my vehicle there. My advisor Justin is the absolute best there is and is always so responsive to my requests and questions. His communication is always on point and extremely timely. More

Trevor and the team gave the best service . Always greeted with a big smile every time. Also free carwash . Always greeted with a big smile every time. Also free carwash . More

Jeff and the team at Auto Nation Subaru Hunt Valley made my car buying experience so easy and enjoyable. It’s been a long time since I have purchased a vehicle and they made it a pain free process. They wer my car buying experience so easy and enjoyable. It’s been a long time since I have purchased a vehicle and they made it a pain free process. They were very friendly and knowledgeable, and made sure I got exactly what I wanted. I highly recommend them!! More

Everyone was pleasant and easygoing. No hard pressure sales pitch. Most pleasant car-buying experience I’ve had. No hard pressure sales pitch. Most pleasant car-buying experience I’ve had. More

I recently bought a Subaru Crosstrek from Lance Sullivan at AutoNation Subaru Hunt Valley. It was a very stressful time for me because I unexpectedly needed a new vehicle and it’s kind of a crazy time to bu at AutoNation Subaru Hunt Valley. It was a very stressful time for me because I unexpectedly needed a new vehicle and it’s kind of a crazy time to buy a car (very few new cars are immediately available due to supply chain issues/pandemic). Lance was so great and very kind and patient with me as I asked a ton of questions and wanted to test drive several vehicles- and some multiple times. He was available when I had follow up questions too after I test drove and before I decided to buy. I appreciate how he was informative, professional and never pushy. Once I decided to go with Subaru, he and the staff at this location were super supportive as I waited a couple weeks on the car to arrive (thanks Jay and Andy too!). On the day I bought, the process was smooth easy and I never felt pressured about anything. Lance even got in the car with me for 20 minutes to go over all the car’s features, which was super helpful. I received top notch customer service and I am in love with my first Subaru. I highly recommend buying a car here and working with Lance! More

Just took my Crosstrek for a routine service. Courteous and efficient personnel and, as best I can tell, quality work. Courteous and efficient personnel and, as best I can tell, quality work. More

Everyone is very nice, efficient, and helpful. I had my car back quickly after the oil change and it was even washed. I had my car back quickly after the oil change and it was even washed. More

I've been very pleased with the maintenance service at AutoNation Subaru Hunt Valley. In particular, Trevor Hedrick, my service advisor, always provides absolutely outstanding customer service, keeping th AutoNation Subaru Hunt Valley. In particular, Trevor Hedrick, my service advisor, always provides absolutely outstanding customer service, keeping the process clear, efficient and pleasant. I trust that my car is in expert hands with Subaru mechanics, and I look forward to being a long-time customer. More

George Wolfe has always been straight forward, professional and knowledgeable about the service needs of my 2019 Subaru Outback. George does not hesitate to access anyone at the dealership, if I n professional and knowledgeable about the service needs of my 2019 Subaru Outback. George does not hesitate to access anyone at the dealership, if I need answers he can;t provide or if another department has not been responsive to my needs. George provides great practical advice and is always looking out for the customer's needs. George is of the best automotive service technicians with whom I have ever worked. More