AutoNation Subaru Hunt Valley

Polite staff, clean quiet waiting area, quick service plus a snack.and car was washed. plus a snack.and car was washed. More

Very courteous, business and personable friendly. Clean ambiance and neat environment. The service with excellence will leave a lasting smile on your face and your Subaru fresh as the first time you Clean ambiance and neat environment. The service with excellence will leave a lasting smile on your face and your Subaru fresh as the first time you bought it. I always have a wonderful experience when I visit AutoNation Subaru Heroes— Heroes B’se the do exceptional service to my Crosstrek. More

My service writer, George Wolfe, took the time to introduce me to the sales manager Jay Dannick. From the moment I met Jay, he assured me that he would be able to help me purchase a new Subaru after introduce me to the sales manager Jay Dannick. From the moment I met Jay, he assured me that he would be able to help me purchase a new Subaru after my 2015 Forester repurchase. He was instrumental in helping me find and purchase the Subaru that I wanted. I am so very grateful for his help as I was in quite a bind with the repurchase situation. My salesperson, Larry Adamski was very helpful. Josiah was very patient explaining the new car controls. He encouraged me to call him or stop by with any questions that I had. Overall, my new car purchase was a lovely experience. Everyone at this dealership is friendly and courteous. The dealership has a lovely, clean waiting room. More

I like the dealership and it is very easy to deal with and have been happy with the service. I was very disappointed with not being told about my car being broke into. The GM did do a good job rectifyin and have been happy with the service. I was very disappointed with not being told about my car being broke into. The GM did do a good job rectifying the issue. He keep a customer. More

The employees were kind and the dealership clean. The time I spent inside was ridiculously long. I had a blinking light on dashboard that I wanted to be checked. I spoke with someone and they did The time I spent inside was ridiculously long. I had a blinking light on dashboard that I wanted to be checked. I spoke with someone and they did not lift the hood of my car until I had been there 1 hr 15 minutes. I never got an update of what was happening or how long I would be there. I was there for 2 hr 50 min! I had made an appt early at 8:15. There should not have been a backup of cars that early in the morning. My Subaru is 12 years old. They gave me an unnecessary laundry list of repairs I “needed” on my car. I never go to the dealership for oil changes and this experience is the reason why. Love my mechanics at Babcocks Service Center! They’re the best! More

Service department is poorly ran, wait times are always longer than estimated & they could care less. longer than estimated & they could care less. More

Good people and good processes used at the site. Staff is focused and goes into the details. Staff is focused and goes into the details. More

Jessica was my service assistant and she was really fantastic: friendly, helpful , organized and moved things along for me while I waited. The forester had a mileage checkup and a clogged drain and the fantastic: friendly, helpful , organized and moved things along for me while I waited. The forester had a mileage checkup and a clogged drain and they squeezed in both services. I waited in their extremely comfortable waiting area and it was very pleasant. More

Friendly and knowledgeable staff; clean and comfortable waiting areas; reasonable and competitive prices. Even though they are dealership-based their goal is to keep you in your current vehicle. My 12-year waiting areas; reasonable and competitive prices. Even though they are dealership-based their goal is to keep you in your current vehicle. My 12-year old Subaru and I thank them! More

Met my appointment on time. explained service and costs. Informed me of progress. Car wash was totally inadequate. explained service and costs. Informed me of progress. Car wash was totally inadequate. More