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AutoNation Subaru Hilton Head
Hardeeville, SC
582 Reviews
Welcome to AutoNation Subaru Hilton Head! Our Subaru dealership helps customers all the way from Bluffton to Beaufort to Hilton Head Island find the best in Subaru cars, financing, and auto repair to enhance their driving experience in the area. At our Subaru dealership, we understand that every driver looks for different qualities in the vehicles they choose. That's why we're proud to offer such a wide range of new Subaru cars, from crossovers and SUVs like the Ascent and Forester, to passenger cars like the Legacy and Impreza. We also carry a wide selection of used cars, including, but not limited to, Subaru models. If you want the best that our used car selection has to offer, check out our inventory of Subaru certified pre-owned cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 582 reviews
September 21, 2010
Warranty issues at key mazda? - ? - 2010-09-21 Well I'll Warranty issues at key mazda? - ? - 2010-09-21 Well I'll try to keep it short and sweet.. I bought a 2008 mazda 6 brand new off the lot, the end of Warranty issues at key mazda? - ? - 2010-09-21 Well I'll try to keep it short and sweet.. I bought a 2008 mazda 6 brand new off the lot, the end of 2008. Had the the oil changed as suggested. every 3000 at key mazda keep in mind. and as usual they try to sell you the 102 point inspection for something like $59.99 or $69.99... I decline it, being that I take very good care of my car. Then around 32,000 miles I get in my car to go to work, and it will not start.. sounds like a dead battery.. get a jump off off the neighbor... Thats when I discovered the positive battery post terminal and clamp are corroded through... preventing a good connection.. I call the dealership cause I am still under my 3 years 36,000 mile warranty. They pull it in the garage, The service MGR. later comes out and begins to tell me that the battery terminal is corroded and the corrosion has migrated down through the positive battery cable... and tells me that this issue will not be covered by my warranty... due to the fact that 3 months earlier when I was in for a oil change, I was offered the 102 point $59.00 inspection and that I declined it. And if I would of accepted the 102 point $59.99 inspection.... this issue would of been discovered before it developed to this point... I told the service Mgr. I didnt know I was to pay for a 102 point inspection everytime I got my oil changed... To keep my warranty coverage.... Long story short.. The repair was not covered by my warranty they said...... LOL I asked to speak with the Mgr of the dealership... And he was very inexperienced in the mechanical field.. and sided with everything the service Mgr. said... The service Mgr. said well maybe the battery was or is leaking which caused the terminal to corrode... I said well if thats the case, Then should'nt it be covered by warranty.. And once again.. They danced around the entire warranty claim... So I had to pay for the repair out of my own pocket.. Something like $278.00... keep in mind I was under my 36,000 mile warranty!!!!!!!!!!!!!! I went as far as to take the issue to the manufacture warranty claims dept in california... They took my statement, and said they would call the dealership.. and get a statement from them.... 2 days later called me back and said sorry... sounds like if you would of excepted the 102 point inspection that the service dept. offered you for $59.00 they would of discovered it prior to it becoming a issue.... Long and behold I paid for the repair out of my owe pocket.... **** JUST OF INFO TO OTHER MAZDA OWNERS... YES THEY WILL TREAT YOU VERY POLITELY.. WHEN YOU BRING YOUR CAR IN FOR SERVICE.... BUT SEEMS LIKE AS SOON AS YOU HAVE A WARRANTY ISSUE..... IF THEY CAN GET OUT OF COVERING THE CLAIM... THERE DO OR SAY ANYTHING POSSIBLE NOT TO COVER THE CLAIM****** Savannah Ga. Gulfstream Aerospace Employee More
by keith bill
Employees Worked With
service Mgr.
June 14, 2010
we had one of the most pleasant expierences with christina she was one of the reasons we didn't shop around we're very satified with our car and with the service we recieved we would definitely rec christina she was one of the reasons we didn't shop around we're very satified with our car and with the service we recieved we would definitely recommend your dealship our friends john and jessie hill More
by ephod2
Employees Worked With
christina whitaker
