AutoNation Subaru Hilton Head

Oh. ..where to start. Car was sold to us with bad wheel bearing and axel. Obvious grind and roar, but was told it went through their multi-point inspectio ..where to start. Car was sold to us with bad wheel bearing and axel. Obvious grind and roar, but was told it went through their multi-point inspection (at least we had a short warranty that covered that). Credit was pulled even though we were directly told to our faces it wasn't going to be since we were paying by check. Miles were incorrectly labeled on paperwork. Tried calling anyone at this location today and couldn't get a soul to answer the phone 12.12.22 (sales, service, etc.) Another Autonation location is literally waiting on them to update their system so we can process the warranty and move on. More

Had a trailers hitch installed on my Outback. They did and excellent job and it looks like a factory installation. They did and excellent job and it looks like a factory installation. More

I had a problem with a body repair shop installing an improper headlight and all members of the service staff including the sales manager and the salesman who sold me three cars so far chipped in and hel improper headlight and all members of the service staff including the sales manager and the salesman who sold me three cars so far chipped in and helped to resolve this issue which involved the insurance company and the use of a rental car. The end result was the return of my car in excellent condition in a very short time. I am so grateful!!! More

Charles has given me above and beyond customer service as he kept me informed on back ordered car part. Very grateful he kept me informed on back ordered car part. Very grateful More

A very friendly and welcoming dealer. Everyone was professional and very knowledgeable about all the models offered, advantages and disadvantages of each and pricing differences. Everyone was professional and very knowledgeable about all the models offered, advantages and disadvantages of each and pricing differences. More

The restive agent was Very helpful with arranging the cost to be affordable and having work done cost to be affordable and having work done More

The service rep was very attentive and provided updates on the process. This was routine maintenance. on the process. This was routine maintenance. More

The staff were awesome and knowledgeable on their products. We got the Subaru ascent and are very happy with the purchase. The last Subaru we got was from 2015 and the 2022 ascent has soooo much more products. We got the Subaru ascent and are very happy with the purchase. The last Subaru we got was from 2015 and the 2022 ascent has soooo much more to offer. It's super cool More

The dealership was very friendly and welcoming without being overwhelming. The salesman that worked with me was very nice and really knows his business. I would certainly go there the next time I am in th being overwhelming. The salesman that worked with me was very nice and really knows his business. I would certainly go there the next time I am in the market for another car. More

Great service always and Charles is the best service manager! Friendly and helpful and an excellent communicator. manager! Friendly and helpful and an excellent communicator. More