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AutoNation Subaru Hilton Head
Hardeeville, SC
581 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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March 17, 2022
Charles is the service writer that always takes care of me. He is wonderful. He always make sure my Subaru is taken care of and safe for me to drive. The service department is wonderful I depend on th me. He is wonderful. He always make sure my Subaru is taken care of and safe for me to drive. The service department is wonderful I depend on them to keep my car safe for me. I drive a lot at night and I know my car has been taken care of. More
by carolyn_fagan1954
Employees Worked With
Charles
March 16, 2022
This is my second lease with Subaru. The past 3 years everyone and everything has worked smoothly. Bill and Jerome have been especially helpful. From service to getting the car I wanted The past 3 years everyone and everything has worked smoothly. Bill and Jerome have been especially helpful. From service to getting the car I wanted they get 5 stars. More
by Anne Helm
Employees Worked With
Bill and Jeremy at Subaru
March 15, 2022
I had a good bit of service completed on my car. Charles was an amazing advisor who was easy to reach and wonderful to deal with. Great prices and everything done in a timely manner! Charles was an amazing advisor who was easy to reach and wonderful to deal with. Great prices and everything done in a timely manner! More
by Katie
Employees Worked With
Charles Francis
March 14, 2022
Professional, highly skilled, on time. Staff friendly and efficient. Facility and waiting area immaculate and stocked with snacks and drinks. Highly recommend! Staff friendly and efficient. Facility and waiting area immaculate and stocked with snacks and drinks. Highly recommend! More
by ncampbell6679
Employees Worked With
Kevin Madeo
March 14, 2022
Two years into my lease of an Outback, I was solicited to Trade Up. Then came the negotiations to which the sales rep was non responsive to calls and texts. I reached the general manager who was quick to re Trade Up. Then came the negotiations to which the sales rep was non responsive to calls and texts. I reached the general manager who was quick to respond but not effective in getting the sales rep to communicate with me. I had to visit the dealership in person, which I'd tried to avoid during Covid, to sit down and hammer out a deal. Ultimately, I got a deal to lease a new Outback, identical to the one I traded in, that I was very happy with, and I'm sure the dealership will profit well from. My overall rating was impacted by the communication issue, which could and should have been handled more professionally. Good communication, or lack there of, can have a huge impact on the purchasing experience. They failed here. More
by marvin.cweibel
Employees Worked With
Adam Santarelli
