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AutoNation Subaru Hilton Head

Hardeeville, SC

4.9
581 Reviews

111 Drivers Way

Hardeeville, SC

29927

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Showing 581 reviews

June 19, 2022

Great and friendly service. Waiting area very comfortable with coffee, soft drinks and water available for your choice. More

by jerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spencer
Jun 20, 2022 -

AutoNation Subaru Hilton Head responded

Hi Jerry, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 18, 2022

Great dealership. The Subaru I ordered came in early, and the purchase process went extremely well. More

by macleies
Recommend Dealer
Yes
Employees Worked With
Adam
Jun 21, 2022 -

AutoNation Subaru Hilton Head responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

June 18, 2022

a nice, reliable, honest dealership that I am pleased to have service my 2020 Forester. More

by Loyal Subaru owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
sorry, didn't pay attention
Jun 20, 2022 -

AutoNation Subaru Hilton Head responded

Hello Loyal, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 17, 2022

I moved here from Maine where Patriot Subaru was excellent. I expected every Subaru dealership would be the same. Not even close. I was misinformed a few times during the sale and I was never offe More

by JQB1224
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
The gentleman in the service department was very good and professional. I don't know his name.
Jun 21, 2022 -

AutoNation Subaru Hilton Head responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Subaru Hilton Head take our reviews very seriously. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (843) 962-9813 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

June 17, 2022

From the purchase of my Forester to the first service, I immediately felt like family, I can't put into words the feeling of knowing you are walking into a business that is looking out for you, your car a More

by Susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CHARLES
Jun 20, 2022 -

AutoNation Subaru Hilton Head responded

Hello Susan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 15, 2022

Overall my experience was a good one, however, the manager did not acknowledge me in any way despite the fact that I was in the showroom several times during the buying process. This Is not a good ov More

by suerossg
Recommend Dealer
Yes
Employees Worked With
Service manager - don't remember his name
Jun 16, 2022 -

AutoNation Subaru Hilton Head responded

Hello, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 12, 2022

Good customer service, staff is very friendly. Service was completed in a thorough and timely manner. More

by kellyannealvey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spencer
Jun 13, 2022 -

AutoNation Subaru Hilton Head responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you, and have a fantastic day!

June 12, 2022

Charles in the service department provides excellent customer service and makes the process low stress. More

by 1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles
June 11, 2022

My experience at this dealership was a pleasure. All representatives were professional, pleasant, and so helpful to us. Always happy dealing with Subaru. More

by oakforest9597
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben, Benjamin
Jun 13, 2022 -

AutoNation Subaru Hilton Head responded

Hi, we are pleased to hear you had such a positive experience with us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Jun 13, 2022 -

AutoNation Subaru Hilton Head responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

June 09, 2022

This dealership has problems. They quoted me a price for a 60K service that was 40% higher than the nearest competing Subaru dealer. Included in this quote were sparking plugs a More

by Greg C
Recommend Dealer
No
Employees Worked With
Charles Francis
Jun 11, 2022 -

AutoNation Subaru Hilton Head responded

Hi Greg, we are deeply disappointed by your experience at AutoNation Subaru Hilton Head. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (843) 962-9813 -- we hope to hear from you soon.

Jun 11, 2022 -

Greg C responded

1. Since I complained, it seems incumbent for you to call me - you have my phone number - if you want to discuss your dealership's shortcomings. 2. Since my car is already serviced - for 40% less than your dealership quoted for comparable services, including the unnecessary services - what do we have to discuss? 3. I do not take kindly to attempts to rip me off. I do not do business with establishments that try to gouge me. Ever again.

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