AutoNation Subaru Hilton Head

Recently completed a service and needed a new fan motor. My service manager ordered the motor, scheduled the installation appt, and called with an update on the part which required that I delay the installat My service manager ordered the motor, scheduled the installation appt, and called with an update on the part which required that I delay the installation appt. I truly appreciated the service manager's courtesy. When I picked up the car following the fan motor installation, I was pleased to see that the car had been washed. Thank you SUBARU service! More

The dealership is always clean and friendly. Spencer is the best to work with. I enjoy meeting with him each time I come to service my car. The only complaint is that it takes a long time for th Spencer is the best to work with. I enjoy meeting with him each time I come to service my car. The only complaint is that it takes a long time for the service to be complete. More

Very good communication. Charles is wonderful....keeping me informed every step along the way. Since I am elderly and somewhat handicapped I was especially pleased with the d Charles is wonderful....keeping me informed every step along the way. Since I am elderly and somewhat handicapped I was especially pleased with the dealerships willingness to pick up and return my car from my home. Very good experience. More

I am always pleased with my service at this location. The waiting room is comfortable and I usually wait. Service is always done in a timely manner. The waiting room is comfortable and I usually wait. Service is always done in a timely manner. More

Scheduling - difficult Intake - good. Wait time - acceptable Out take - good Car wash - unacceptable. Overall - 4 Wait time - acceptable Out take - good Car wash - unacceptable. Overall - 4 More

Very friendly, courteous, and efficient. Keeps me informed about what’s happening, e.g. when car will be ready. Thoroughly explains everything. Very good to deal with. Keeps me informed about what’s happening, e.g. when car will be ready. Thoroughly explains everything. Very good to deal with. More

Everyone from Customer Service to Technicians were very helpful and timely to complete my 100,000 mile service on my Subaru Outback. Thank you to all. helpful and timely to complete my 100,000 mile service on my Subaru Outback. Thank you to all. More

Service is efficient and everything is explained. and delivered at an appropriate price. I will not go anywhere else for service and delivered at an appropriate price. I will not go anywhere else for service More

Outstanding customer service! Special shout out to Spencer, Steve, Charles and all of the great service team members and managers! Was out of town on a family beach vacation when Special shout out to Spencer, Steve, Charles and all of the great service team members and managers! Was out of town on a family beach vacation when car stopped working (first time ever). Had to leave vehicle and returned home to Atlanta. Spencer and crew kept me posted on every step of repair process (it was a complex repair and took some time). The car was repaired without issue and I happily returned home. What a an awesome and rare customer experience. Thanks guys for your courtesy and professionalism. More

I could not be more pleased with the friendliness and service I receive every time I call the dealership or have a service call. They are the best! service I receive every time I call the dealership or have a service call. They are the best! More