AutoNation Subaru Hilton Head

The service department is excellent. They start their appointments on time, they complete the requested work well (no return visits needed). They start their appointments on time, they complete the requested work well (no return visits needed). More

If I could rate 10 stars I would. This is by far the best dealership I have ever dealt with. The original sales experience over 1 1/2 years was excellent. No hassles or pushy sales pi This is by far the best dealership I have ever dealt with. The original sales experience over 1 1/2 years was excellent. No hassles or pushy sales pitch. Ben was my sales rep and a great person to work with. I have now had 3 service visits and the service department team is top notch. Easy to schedule and the Service reps are right on the ball when you get there. Clean comfortable waiting area while the vehicle is being serviced and communication updates are great. I couldn't ask for a better service experience. They even welcome my old dog and make him feel right at home More

Extraordinary! The word to explain this dealership and its personnel. It was the 34th day of being without a vehicle, in a new place finding it difficult to get t The word to explain this dealership and its personnel. It was the 34th day of being without a vehicle, in a new place finding it difficult to get to car dealerships, a call came in the manager of Auto Nation Subaru Hilton Head inquiring if I was still interested in the Crosstrek. Advising him that I was, but I had no transportation to Hilton Head some 33 miles away. He immediately said that they could come and pick me up. I'm sorry to say that I forgot this persons name even though I also met him at the dealership. By that afternoon I was test driving the Crosstrek and by the end of the afternoon I was driving it home. Blake took me for a test drive, answered all the questions I had. and introduced me to several others that I would also be working with during the purchase and after.. This was the most enjoyable time I've had purchasing a vehicle. I drove away from there knowing I had a team at Subaru available to assist. In fact I look forward to the follow up visit, in ten days where I will ask Bill many questions and get additional information about the car that was too much for me to take in on on day of purchase. I was delighted to hear about this added support. I am a Senior and have purchased many a vehicles in my life.. The one on one treatment from the staff at Subaru Hilton Head far outshines any other dealership I've encounter. Check out Subaru Hilton Head for great customer service. Oh did I mention I'm really enjoying my Crosstrek!!!! More

Excellent dealership. Outstanding, outstanding customer care. Highly recommend Subaru - as well as AutoNation Subaru (& Gwinnett Subaru is also AMAZING)... The common thr Outstanding, outstanding customer care. Highly recommend Subaru - as well as AutoNation Subaru (& Gwinnett Subaru is also AMAZING)... The common thread is that the people working at both of these dealerships (in sales & service) are really good people - they are caring, kind, professional humans. Kudos Subaru. Making the world a better place! More

Easy no haggle process. Ben Thomas was very knowledgeable & easy to deal with. I’ll recommend this dealer to friends and family. The finance manager was also very helpful Ben Thomas was very knowledgeable & easy to deal with. I’ll recommend this dealer to friends and family. The finance manager was also very helpful and patiently explained all options & requirements More

Excellent customer focus. From the time I arrived to my appointment to leaving with my new car, all the staff at each step of the process was attentive and efficient in provid From the time I arrived to my appointment to leaving with my new car, all the staff at each step of the process was attentive and efficient in providing great service. I would highly recommend them! More

Charles is always very helpful and keeps me well informed. My Outback has 240,000 miles on her and he keeps it going great informed. My Outback has 240,000 miles on her and he keeps it going great More

Very polite and through technician waiting area is clean and quiet so you can read while you wait there is a complimentary snack bar the car is delivered back on time and clean thank you and quiet so you can read while you wait there is a complimentary snack bar the car is delivered back on time and clean thank you More

Good dealership. Charles is the best. I have never had complaint but I thought windshield wiper was covered under 36 month warranty but I was charged over 100 dollars Charles is the best. I have never had complaint but I thought windshield wiper was covered under 36 month warranty but I was charged over 100 dollars for replacement.My previous Outback they were replaced at no cost during the warranty. More

Great customer service. Only downside is that you have to schedule way in advance. They must be good to be that busy! Only downside is that you have to schedule way in advance. They must be good to be that busy! More