AutoNation Subaru Hilton Head

service time inaccurate, written on entrance door, utterly disappointed and disgusted, by the lack of qualified technicians, having to wait nearly 4 hrs for minor incidents of replacing battery and utterly disappointed and disgusted, by the lack of qualified technicians, having to wait nearly 4 hrs for minor incidents of replacing battery and putting a plug in front tire, having to tolerate the incompetence of a new cashier, not finding my key at time of job completion. Driving 80 mi round trip for lack of any Subaru dealership at proximity to my location, nor anyone available to drive me back, this has been very likely, mission impossible for this aggravating situation , and test for patience and endurance, however, I am praising Steve Clolko, to attempting to appeased and reassure of his support during this testy and negatively memorable incident. More

Every time I bring my car in for service, the staff is friendly, professional and courteous. I have only good things to say about this dealership! friendly, professional and courteous. I have only good things to say about this dealership! More

Excellent work, completed right on time. Service reps very friendly and helpful. Waiting area very nice. Service reps very friendly and helpful. Waiting area very nice. More

The service department is always great - responding quickly to what is needed for the service quickly to what is needed for the service More

Four hours waiting for an oil change, new air filter, tire rotation, in a frigid waiting room. Time to switch brands and move on to another dealer? Nothing like Subaru dealer in Torrington, CT! tire rotation, in a frigid waiting room. Time to switch brands and move on to another dealer? Nothing like Subaru dealer in Torrington, CT! More

Recently took my Forester in for yearly check up. Service department and everyone was very professional and friendly. Nice waiting area also, tv and some refreshments. Highly recommend ! Service department and everyone was very professional and friendly. Nice waiting area also, tv and some refreshments. Highly recommend ! More

Spencer and Charles are always a treat to work with even though I have a fleet vehicle, I still feel like a VIP! though I have a fleet vehicle, I still feel like a VIP! More

Charles Francis is the best, my wife takes the Outback for service and Charles is always very friendly, professional and addresses any concerns she may have as she is the primary driver of the Outback. S for service and Charles is always very friendly, professional and addresses any concerns she may have as she is the primary driver of the Outback. Service is done in a timely manner. My wife had another great experience. Charles makes the experience great. More

If I could rate 10 stars I would. This is by far the best dealership I have ever dealt with. The original sales experience over 1 1/2 years was excellent. No hassles or pushy sales pi This is by far the best dealership I have ever dealt with. The original sales experience over 1 1/2 years was excellent. No hassles or pushy sales pitch. Ben was my sales rep and a great person to work with. I have now had 3 service visits and the service department team is top notch. Easy to schedule and the Service reps are right on the ball when you get there. Clean comfortable waiting area while the vehicle is being serviced and communication updates are great. I couldn't ask for a better service experience. They even welcome my old dog and make him feel right at home More

We were greeted at the door and given water to drink, The car was ready when we were told it would be. They do a great job. The car was ready when we were told it would be. They do a great job. More