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AutoNation Subaru Hilton Head

Hardeeville, SC

4.9
581 Reviews

111 Drivers Way

Hardeeville, SC

29927

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Showing 581 reviews

August 11, 2022

Every time I bring my car in for service, the staff is friendly, professional and courteous. I have only good things to say about this dealership! More

by akmfamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles and Carter or Spencer. Not 100 percent sure of the names.
Aug 15, 2022 -

AutoNation Subaru Hilton Head responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

August 11, 2022

Excellent work, completed right on time. Service reps very friendly and helpful. Waiting area very nice. More

by Ted Panayotoff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spencer, Charles
Aug 15, 2022 -

AutoNation Subaru Hilton Head responded

Hello Ted, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

August 10, 2022

service time inaccurate, written on entrance door, utterly disappointed and disgusted, by the lack of qualified technicians, having to wait nearly 4 hrs for minor incidents of replacing battery and More

by biarritz41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve, Skyler
Aug 15, 2022 -

AutoNation Subaru Hilton Head responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (843) 962-9813 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

August 09, 2022

The service department is always great - responding quickly to what is needed for the service More

by Cindy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles
Aug 12, 2022 -

AutoNation Subaru Hilton Head responded

Cindy, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Subaru Hilton Head. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

August 04, 2022

Four hours waiting for an oil change, new air filter, tire rotation, in a frigid waiting room. Time to switch brands and move on to another dealer? Nothing like Subaru dealer in Torrington, CT! More

by briggs.eeb
Friendliness
Recommend Dealer
No
Employees Worked With
Not relevant/
Aug 08, 2022 -

AutoNation Subaru Hilton Head responded

Hi, we are deeply disappointed by your experience at AutoNation Subaru Hilton Head. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (843) 962-9813 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

Aug 20, 2022 -

briggs.eeb responded

Traveling in New England. Back in Oct. EEBriggs

August 04, 2022

Spencer and Charles are always a treat to work with even though I have a fleet vehicle, I still feel like a VIP! More

by Diane Baker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spencer, Charles
Aug 08, 2022 -

AutoNation Subaru Hilton Head responded

Hi Diane, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Subaru Hilton Head! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 04, 2022

Recently took my Forester in for yearly check up. Service department and everyone was very professional and friendly. Nice waiting area also, tv and some refreshments. Highly recommend ! More

by alanvov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Aug 08, 2022 -

AutoNation Subaru Hilton Head responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 03, 2022

Charles Francis is the best, my wife takes the Outback for service and Charles is always very friendly, professional and addresses any concerns she may have as she is the primary driver of the Outback. S More

by mrdevito1810
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Francis
Aug 05, 2022 -

AutoNation Subaru Hilton Head responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 02, 2022

Very honest and sincere employees. It was a pleasure to deal with them. See you again soon! More

by Dsz1262
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Davidson
Aug 04, 2022 -

AutoNation Subaru Hilton Head responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 02, 2022

We were greeted at the door and given water to drink, The car was ready when we were told it would be. They do a great job. More

by stumpiesc
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Francis
Aug 04, 2022 -

AutoNation Subaru Hilton Head responded

Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

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