AutoNation Nissan Pembroke Pines

la peor experiencia de compra Si eres latino definitivamente este no es lugar para ti, sobre todo si tú ingles no es perfecto o simplemente prefieres hablar de finanzas en español. Si eres latino definitivamente este no es lugar para ti, sobre todo si tú ingles no es perfecto o simplemente prefieres hablar de finanzas en español. Hoy, durante el proceso de compra llega el manager según a explicarme sobre la cotización del carro que pretendía entregar a cuenta, y al yo involucrar al vendedor en la conversación ya que no entendía algunos términos que estaba usando, se levanto de su asiento de forma grosera y le dijo al vendedor que terminara de hablar conmigo. Totalmente una actitud despota y descriminatoria con la cual no solo pisoteó el excelente trabajo de venta de Wilfredo Cordero, sino que también me dejó claro que el dinero de nosotros los latinos no es bien recibido en un lugar como este. El peor lugar para comprar carro y para trabajar como vendedor mientras tengan un manager elitista que trate a los clientes según su nacionalidad. More

Unfortunately is the only one closer to my home Waiting time is not acceptable considering the large group of people working .....they move from one waiting room to other... I bought the package ser Waiting time is not acceptable considering the large group of people working .....they move from one waiting room to other... I bought the package service together with car and if you want make an appointment there is no option for service pre paid (5 years)... previously I had a situation when they want charge 3000 per a air bag replacement and after contact Nissan company they advised me was a recall missing More

Trato muy profesional Fui atendido por el Sr Juan Amaya. El trato como siempre muy amable y pendiente de mi solicitud de Servicio al igual que todo el personal Vale la pen Fui atendido por el Sr Juan Amaya. El trato como siempre muy amable y pendiente de mi solicitud de Servicio al igual que todo el personal Vale la pena recomendarlo 100 % More

Leased a Rogue 2016 My experience with this dealership and the sales rep Abby Ganges was perfect! Very easing going and the process was quick and smooth!! Thank you to N My experience with this dealership and the sales rep Abby Ganges was perfect! Very easing going and the process was quick and smooth!! Thank you to Nissan Pembroke Pines (Abby Ganges, Rob the manager, and Michael C in finance dept)! You guys are the BEST!!! Keep up the good work!! More

Car buying Called in to get a price sent on by email ,went over it so decided to visit dealership went to buy cash but was told the price given was for financing Called in to get a price sent on by email ,went over it so decided to visit dealership went to buy cash but was told the price given was for financing with them only not even Nissan financial, no where on the forms sent to me had that I have to finance with,them left and went to another dealer who did the deal , would not recommend this dealer I would blame the management, who knows how many people they did the same , get your disclosure in order. More

Very Dissapointed of this dealer!! So far, I have made two appointments for maintenance and "both times" I have had a very bad experience . The first time, when I showed up they said " So far, I have made two appointments for maintenance and "both times" I have had a very bad experience . The first time, when I showed up they said "You don't have any appointment" and after waiting " for about an hour" I asked if my car was ready and they said "no" is not ready yet. And I saw my car parked in front and I said: yes, That is my car!! and He said "no, that is not your car" and after I insisted, He went and make sure and He came back and said: oh! Yo really know your car...yes, it is your car and is ready!! In my second appointment for an Oil and filter change, I had no problem getting in and they took my car immediately . The advisor said: Go to the waiting room and we will let you know when your car is ready , but again after waiting one hour I got up and asked if my car was ready, and they sad "NO, not yet, we will let you know, but I saw my car parked and I said: that is my car!! and "yes" I was right , that was my car and it was there, ready and 'nobody' went and let me know that it was ready, .It was hard for me to find my keys!! Nobody knew where they were!!! After 5 days of this appointment I noticed that my car was leaking oil!!!! I took my car again ( I had to cancel my work appointments ) and they said that the oil filter ( that they changed 5 days a go ) was " no good". Horrible service, Horrible Customer Service!!! I am tired of this place!!!! DO NOT USE THIS DEALER!!!! More

Amazing Car Buying Experience I highly recommend coming to this dealership. Ask for Wilfredo Cordero. He was able to assist me and placed me into a beautiful car with a minimal dow I highly recommend coming to this dealership. Ask for Wilfredo Cordero. He was able to assist me and placed me into a beautiful car with a minimal down payment and reasonable monthly payments. The entire staff is friendly and eager to assist.The entire process was very smooth. I will definitely recommend this dealership. More

Disrespectful Manager (Andy Power) The sales person ("Wilfredo Cordero") was really nice and helpful, we asked him for a better discount for the car and he offered us to talk to his man The sales person ("Wilfredo Cordero") was really nice and helpful, we asked him for a better discount for the car and he offered us to talk to his manager, so we agreed. When the manager ("Andy Power") came, we introduced ourselves and asked him if we can get a better price for the car. He immediately said: This is a loser car and I can't give you a better price. I'M NOT STUPID!. We asked him: why are you talking in this way. He responded by saying: I'M SPEAKING ENGLISH! we told him no one was saying that you were stupid, we are just kindly asking if you could give us a better price and you could respond nicely by saying sorry this is the best i can do! AND he also said that we had to make up our minds because it was 8:15 and they will close at 9:00 and he had to keep some employees just for us !!! even though there were other customers in the showroom! He didn't even have the courtesy to apologize ! He just got up and said go think about it. I told him the deal is off!! you are a disrespectful person and I left. I will NEVER go back to that place again and I will make sure that this complaint will reach his superiors. More

Absolutely appalling I purchased a car from this dealership one year ago, and am still working out the problems with the car and the paperwork. Bob Jones is the most appa I purchased a car from this dealership one year ago, and am still working out the problems with the car and the paperwork. Bob Jones is the most appallingly rude salesperson I have ever encountered, and it was pretty amazing that when I mentioned his behavior to other staff at the dealership their response was "Oh, yeah. That's Bob. He treats everyone that way." Do not purchase a car here. More

Worst experience buying a car with this guy BOB JONES. I was given this offer online (on 2/172015): 2014 Nissan Sentra 4dr Sdn I4 CVT SL MSRP $21,320 Manufacturer Incentive -$1,000 NMAC Capti I was given this offer online (on 2/172015): 2014 Nissan Sentra 4dr Sdn I4 CVT SL MSRP $21,320 Manufacturer Incentive -$1,000 NMAC Captive Cash - National -$500 AutoNation Savings -$2,990 SMARTCHOICESM PRICE $16,830 You Saved At Least $4,490 I called him to confirm the PRICE($16,830) and the model SL(leather), to avoid loosing job-hours and the trip from Hialeah. He said yes, that everything was right. His offer changed when I arrived there: Final number: +20K (way off from $16,800); plus no LEATHER. Plus he tried to trick me with the financing, giving me a 4.99% plus a need of down payment. FYI: Nissan is financing for 72 months at 0.0% in these model and is valid up to 3/2/15. And he knew that. My opinion: I have visited 3 dealers so far. In my opinion this Bob Jones is a lousy unscrupulous seller. He will use whatever resources he can to steal your money of your pocket. I know that this is the work of the seller, but he went too far with his disrespect, deceit and greed. IT GOES WITHOUT SAYING IF I WOULD RECOMMENDING HIM TO BUY YOUR CAR I am giving the benefit of the doubt to the dealer. More