AutoNation Nissan Pembroke Pines

Service department is the worst ever. I bought my car with an issue in the AC, they checked it 5 days after I bought the car and said that it is fixed. When it happened again after 95 day I bought my car with an issue in the AC, they checked it 5 days after I bought the car and said that it is fixed. When it happened again after 95 days, they refused to fix it, and gave me a $2700 estimate! I called warranty to see why they rejected it, they said Autonation service department did not report the issue from the beginning, and they have no record, so they wont be able to fix it. Now for the 4th week going back and forth trying to reach to a solution More

This is the second car I have purchased at this location and I have been completely satisfied. and I have been completely satisfied. More

So I had appointment at 3 but no one saw me nor took my car in till 4pm. That’s my only complaint I had to leave work early for this and still had to wait over an hour for anyone to even realize my car was car in till 4pm. That’s my only complaint I had to leave work early for this and still had to wait over an hour for anyone to even realize my car was out there waiting for someone. Other then that everything else was great More

I am always pleased with the service I receive. The service is always great and everything is explained so I can understand easily what is being done. Also, if working on my car and some additional The service is always great and everything is explained so I can understand easily what is being done. Also, if working on my car and some additional problem arises I am notified first. More

Always a great experience whenever I go to Autonation Nissan. The service is always on point from everyone. Today I had the pleasure of seeing Ruddy and he was exceptional in his communication and very t Nissan. The service is always on point from everyone. Today I had the pleasure of seeing Ruddy and he was exceptional in his communication and very thorough! I could not be happier! Thank you! More

My first time buy a car at AutoNation Nissan and they are friendly and honest are friendly and honest More

Excellent service and short wait time is why we continue to use the dealership at auto nation to use the dealership at auto nation More

The service department gave me an appointment for 4:00 and fail to record the time. When I arrived at 3:50 pm they referred to me as a walk in and left me sitting in the lobby for 1 hours before anyone s and fail to record the time. When I arrived at 3:50 pm they referred to me as a walk in and left me sitting in the lobby for 1 hours before anyone spoke to me . Finally, I meet a man by the name of Champ who took good care of me. The staff Member working beside Champ said he did not care, and walked away. I think if that is the opinion of the staff about my service then it does not matter to the company. This is first time I received this treatment in 4 years. Management is in need of improvement when working with customers. Thank God For Champ(Evenor Rodriquez). He deserve a 10 or an excellent rating for the Service Department. I only received an Oil charge . My name is Dr. Barbara T Hawkins More

Great experience and the staff super nice. My seller rep kind and patient. Get your Nissan now. My seller rep kind and patient. Get your Nissan now. More

Very good service, good customer service , very good customer support. Very friendly and helpful in a positive way. customer support. Very friendly and helpful in a positive way. More