AutoNation Nissan Memphis

I went into this dealership with a chip on my shoulder because of the negative experiences I had at previous Kia dealers. I had no intention of purchasing a vehicle but was interested in looking at the N because of the negative experiences I had at previous Kia dealers. I had no intention of purchasing a vehicle but was interested in looking at the Nissan Rogue. Not only was Robert K at the door waiting on us, but he knew my name and was sincerely friendly. He jumped right into the most extensive breakdown of the vehicle, bumper to bumper, that I have ever experienced. His knowledge of Nissan vehicles gave me added confidence in this dealership and their integrity. Never once did Robert K push me to purchase the vehicle, but instead took an approach that focused on my needs and wants. I felt like a person in this dealership rather than a price tag or a waste of time. I test drove the vehicle and fell in love. It had such a smooth ride and amazing features. Without me even having to ask, Robert K asked me what specific features were most important to me and showed me a model of the two types of cars with those features. I was able to compare them in person, with him providing guidance along the way. Robert K also offered to provide me with a detailed breakdown of the pricing of the three models I was debating between. The pricing was very fair and they were more than willing to negotiate with me to get the price-point I was looking for. He was up-front about all costs prior to negotiations and there were no hidden costs added on the back end. Honest has been a rarity at car dealerships, in my past experience, but Dobbs Nissan was different than the rest. There were no schemes or tricks and there was no pushing on Nissan’s part, so that made me feel in control of the situation and put my fears at ease. We were able to work in a great deal for my trade-in and I even added the extended warranty (which is awesome!). I honestly had no intention of purchasing a vehicle. This is the first car I have purchased all on my own and I honestly could not have had a better experience; especially compared to my experiences at other dealerships in the area. I would NEVER go to another dealer for any future purchases. Nissan on Hacks Cross has my lifelong business and I am thoroughly impressed with their customer service, company morals and integrity. If you would like knowledgeable staff, great pricing and top-notch vehicles, Robert K at Dobbs Nissan is your man! Also, Terri Simmons, the finance manager, was so incredibly friendly and willing to patiently allow us to review every cent included in the paperwork. He was knowledgeable of the rules and regulations and was more than eager to explain every line on the form, just so I could make sure I wasn't being ripped off. More

I have never been treated so well in any experiance dealing with purchasing. Robert your sales guy went so far above and beyond that I used this experiance at my meeting to inspire my team to do the sa dealing with purchasing. Robert your sales guy went so far above and beyond that I used this experiance at my meeting to inspire my team to do the same.You have a top notch individual working for you. More

My experience at Dobbs Nissan was wonderful. I got a great deal on my car and my salesman was awesome as well. Reggie Hill's personality, friendliness, patience and sense of humor made my car buying exp great deal on my car and my salesman was awesome as well. Reggie Hill's personality, friendliness, patience and sense of humor made my car buying experience a great one and I would recommend him as well as Dobbs Nissan to anyone who interested in buying or leasing a new or preowned car. More

I purchased a car from Dobbs Nissan.I was so nerveous about buying a car but Robert K. put my mind at ease. I have never been to a dealership where all the people was so friendly. The experience with Rob about buying a car but Robert K. put my mind at ease. I have never been to a dealership where all the people was so friendly. The experience with Robert K was so professional and hassled free. I didn't have a question that he couldn't answer but to make my experience more wonderful I didn't have any insurance and he called around and got me some and I didn't have to move. The Finance Department was a pleasant experience too. I never been to a dealership that could meet all my expectations like Dobbs Nissan. Robert K is the man to see for any car purchasing. If you know what I know you wouldn't go anywhere else but to see Robert K at Dobbs Nissan. I thought when I left there that was it but the next day Robert K called me to see if my kids liked the car and if everything was going good. The experience with Robert K caused me to tell everybody I come in contact with there is no other dealer I would go to. PLEASE PLEASE CHECK ROBERT K OUT!!!!!!!!!!!!!!! More

After seeing a few used vehicles shown in a Memphis car magazine,I stopped by the Dobbs Nissan around 5:00 PM on Friday night 1/27/12 to see what used vehicles they still had similar in body type to my 98 magazine,I stopped by the Dobbs Nissan around 5:00 PM on Friday night 1/27/12 to see what used vehicles they still had similar in body type to my 98 Ford Explorer Sport. Something newer with less mileage than mine which has only 112k.(This is a deal breaker for me). I have been looking for a while but nobody trades them in much as once they buy one they really like them. Robert K greeted me right away and took me to see the 2001 Ford Explorer Sport they had in stock. It was in excellent condition and price. He got the keys and brought it up front for me to get in and look and he was smiling really big and we both got excited and high fived when he told me it had only 104k milage. It was really funny. I don't know which of us was happier ..lol. The inside and exterior was in excellent condition. It had almost new tires and the only place that showed wear of 104k mileage was the steering wheel(which a new cover could easily take care of). The dealership is at an excellent location for a highway or city street test drive and we took it out and it drove smooth. They were willing to work with me on a cash discount. They washed it again while Robert gave me a ride home to drop off my car(I live close by) so I wouldn't have to come back the next day with someone else. They quickly looked over mine and gave me an expected trade in estimate (but I decided to keep it for a while as I may give it to my daughter). The finance guy Terry was great also and explained everything clearly and it didn't take very long. In a couple of hours I drove the car home and even though I was the last to leave on a Friday night everyone there was friendly and personable and seemed happy to get the deal done for me. Robert K even called me on Saturday the next day to make sure all was ok and I was happy. I will definitely recommend this Dobbs Nissan dealership team to others. More

I was invited to a birthday party and Reggie Hill was there talking about this great looking new car they had on the showroom floor. He described the car a certified Nissan 370z 2011 the color and all it there talking about this great looking new car they had on the showroom floor. He described the car a certified Nissan 370z 2011 the color and all its features. I had to see the car for myself, so I went to see Reggie Hill at Dobbs. Within one week I saw the car test drove it Reggie was running the numbers and I walked out with my new car. Love it........... I get some many compliments on this car. Thanks Reggie More

Robert K. was great to work with buying my Altima. No high pressure sales, and very knowledgable of his stock of autos. Idrove the vechicle home the same dsy. Josh in Finance was very nice and answere high pressure sales, and very knowledgable of his stock of autos. Idrove the vechicle home the same dsy. Josh in Finance was very nice and answered all my questions to my satisfaction. A great guy. My overall experience was very good and I recommend these folks and Dobbs Nissan, when purchasing a new Nissan. More

Recently bought a 2012 Nissan Maxima. Robert K was excellent in providing us with good service and helping us decide on the vehichle that best suited our needs. We went in with the intention of just s excellent in providing us with good service and helping us decide on the vehichle that best suited our needs. We went in with the intention of just shopping with a small interest in buying that day, but Robert's great customer service caused us to leave with a vehicle that day. If you are looking to buy a car and specifically a Nissan, go to Dobbs and insist on having Robert as a salesman. More

We recently purchased a Nissan Pathfinder from Dobbs Nissan. We had been looking at various SUVs for months and had visitied most dealers in the Memphis area. While many dealers and individual salesmen Nissan. We had been looking at various SUVs for months and had visitied most dealers in the Memphis area. While many dealers and individual salesmen were cordial and helpful, Robert K. was very attentive to what we wanted to see, good to make suggestions, and made sure we never felt uncomfortable or pressured. Because of our reluctance to get into an "office" situation, he brought key members of their staff to meet us as we were looking at various choices and answer questions we had on the spot. The actual offer process was as pleasant as any we have been involved in, with none of the usual sales tactic verbiage. After the sale, Robert K. was still delivering customer service, getting back to us with questions on operations of our new car and making sure we were completely satisfied. Cudos to the entire staff, Robert K, manager Kevin Richie, finance mgr Joshua Robinson and others of which we sadly can't recall names More

Brady did a very good job with keeping me up to date on how the process was going. He was able to secure the vehicle that I was looking for and holding it for me. Brady has a calm demeanor and seems to b how the process was going. He was able to secure the vehicle that I was looking for and holding it for me. Brady has a calm demeanor and seems to be very honest and willing to go the extra mile. My overall experience was a very good and I would definatley go back when I am back in the market for a vehicle. I highly recommend visiting this dealer and asking for Brady. More