AutoNation Nissan Memphis

Everyone is so very polite freely helpful and they all work very well together. Merry Christmas andHapp New Year! Miracle s are at Auto Nation Nissan!! work very well together. Merry Christmas andHapp New Year! Miracle s are at Auto Nation Nissan!! More

Excellent New Sales Staff and Support After having my new car totaled from being rear ended after only having it for two months, the staff at Autonation Nissan was extremely helpful in ens After having my new car totaled from being rear ended after only having it for two months, the staff at Autonation Nissan was extremely helpful in ensuring that I could not only get another vehicle but one that was a year newer with many of the same amenities. More

Excellent service. The manger Ed Lewis was very understanding, I loved Alonzo he was not pushy. He allowed me to make my own decisions, explained everything well understanding, I loved Alonzo he was not pushy. He allowed me to make my own decisions, explained everything well More

We absolutely love this place! They provided excellent customer service. Patrick Henderson was excellent to work with! Couldn’t have asked for a better experience! customer service. Patrick Henderson was excellent to work with! Couldn’t have asked for a better experience! More

Worst Service Department ever Worst auto service organization I have dealt with in 40 years of driving. My car needed a transmission gasket covered under warranty. Despite making Worst auto service organization I have dealt with in 40 years of driving. My car needed a transmission gasket covered under warranty. Despite making an appointment, it took until the 4th day to get my car back. On top of an inexcusably slow service time, it is very, very difficult to get anyone in the service department to actually answer the phone. Should be renamed the no-service department. More

Service Lies to you Called on Monday 7/15/19, spoke with Johnathon service person, told me they could determine the problem with our Murano with no cold air by the end of Called on Monday 7/15/19, spoke with Johnathon service person, told me they could determine the problem with our Murano with no cold air by the end of day. Tuesday 7/16/19, after leaving messages about 10 in all to find out problem.Johnathon told me it was our air conditioning compressor, AND Nissan recommends to replace evaporator too! Because particles will destroy the Evaporator if not replaced! gave me estimate of $1200 for everything, later that day on Tuesday evening before closing, estimate was wrong, it will be $1900.00. Wednsday 7/17/19 called to find out about parts, he said they arrived, our vehicle was taken apart, but waiting on tech to arrive. Drove up to Autonation Nissan to find out why I am getting run around. Found my vehicle was never touched, looked at or nothing, did not see parts for vehicle anywhere! Removed vehicle from them took it to Jim Keras Nissan, done in less than 4 hrs, back on road and saved over $700.00. DO NOT GO THERE FOR SERVICE, THEY WILL LIE TO YOU TO GET YOU IN THE DOOR!!!!!! More

Terrible service department and customer services An update to my prior review. After I wrote the first review I was contacted by the GM Ed, asked me to bring the car in, I replied no way, it is being An update to my prior review. After I wrote the first review I was contacted by the GM Ed, asked me to bring the car in, I replied no way, it is being repaired by the reputable Wolfchase Nissan service center. Do not buy a car from automation Nissan or service. I asked him to review all the repairs that have done and reimburse me for the repairs that I had to redo. Guess what he never got back to me. They have no concept of customer service. More

Auto nation service just bad Let me tell you about Auto nation service department under the management of a very unqualified manager "Doug". This is coming from a customer who did Let me tell you about Auto nation service department under the management of a very unqualified manager "Doug". This is coming from a customer who did business with them for over 15 years. In August 2017 I spent $ 2850 for major repairs (maxima had only 54k miles), while at the same time Nissan spent a few thousand. They messed my air during the repair. I drove the car and it was making noise, they assured me everything is ok. I took the car to be inspected and to our surprise they forgot to bolt the engine (Pictures are available). I could have been killed. This week I am having to do some of the exact repairs that were supposedly done, this having to be done only after 7k miles. I have made my decision to never do business with this dealership. They have no appreciation for customers and you make your own conclusion on their performance. I either have a lemon of a maxima or just a horrible service department. More

Satisfied customer I absolutely love my 2016 Chevy Camaro. I am pleased with the service which I received. Tish Dotson was very friendly and pleasant, she worked hard I absolutely love my 2016 Chevy Camaro. I am pleased with the service which I received. Tish Dotson was very friendly and pleasant, she worked hard toward getting me the car I desire. I most definitely will refer others. More