AutoNation Nissan Memphis

Sonya was very understanding in the explanation of my problem. To me that say a lot about your dealership. problem. To me that say a lot about your dealership. More

I would RECOMMEND AUTO NATION TO A FRIEND .FRIENDLY AND NICE PEOPLES. I LOVE MY NISSAN ROGUE SPORT. NICE PEOPLES. I LOVE MY NISSAN ROGUE SPORT. More

My first visit was not even pleasant but this second time it was much better. The staff was knowledgeable and jumped right on the problem. Very friendly and attentive. it was much better. The staff was knowledgeable and jumped right on the problem. Very friendly and attentive. More

Make sure when your come to Autonation Nissan see Sonya. She is vey courteous and an excellent communicator. She is vey courteous and an excellent communicator. More

Musa Beyah was really nice & genuine to my concern. Explained the car & told me to call him if I had any questions after I had a chance to drive the car on my own. Explained the car & told me to call him if I had any questions after I had a chance to drive the car on my own. More

Recently purchase a 2015 Nissan Altima from this dealership. I was able to negotiate a walk out the door price via email which was honored upon our arrival and the sales process went as smoothly dealership. I was able to negotiate a walk out the door price via email which was honored upon our arrival and the sales process went as smoothly as I have ever experienced. It was like night and day compared to the horrible experience I had with Wolfchase Nissan. More

Purchased 2017 Ford Fusion 1/2021; car in the shop now due to engine failure; found out this is the 2nd time; carfax report did not mention engine replacement done April 2020; I'm a very dissatisfied cust due to engine failure; found out this is the 2nd time; carfax report did not mention engine replacement done April 2020; I'm a very dissatisfied customer!!! I would like the email address of the general manager and the district manager. More

So disappointed in this dealership. If my car wasn’t under warranty there, I would be elsewhere. Horrible customer service, no one answers the phones, try to upswell you on issues that don’t need fixing under warranty there, I would be elsewhere. Horrible customer service, no one answers the phones, try to upswell you on issues that don’t need fixing. Had them tell me I had to replace all wheel locks and thankfully the only woman in the service area working, took me outside and told me to drive another 30 minutes to the farther Nissan dealership and they would just find the fit to my car- about an $80 difference.... took my car to get a rear brake light fixed and I had to take it back 4 different times for issues like “oh we don’t have the part” (after I’ve waited in the lobby for 45+ minutes) and then when I picked it back up the 3rd time , the middle break light was then out. Seriously, did someone not check? now I’ve been trying for days to contact someone about my warranty to see if my car can get towed and fixed and no one answers, has no helpful information , or tells me my car needs to be PHYSICALLY there to check my warranty ....? I work in customer service, have for 7+ years so normally I try to be very patient. This place does not care about their customers or their time. More

The worst dealership in tn. Customer service is horrible, starting with the manager Matt . I will never return to this place and I will never buy another Nissan vehicle. starting with the manager Matt . I will never return to this place and I will never buy another Nissan vehicle. More