AutoNation Nissan Memphis

Once you pull up and walk inside, the customer service group greet you when you walk in and is very pleasant. After you check in they give updates on your vehicle until it is done. This a great place to group greet you when you walk in and is very pleasant. After you check in they give updates on your vehicle until it is done. This a great place to do business. More

To much for checking my problems $180 is to high to To much for checking my problems $180 is to high to trouble shoot my problem To much for checking my problems $180 is to high to trouble shoot my problem More

Need improvement in service department. Not interested in customer service. Work on car ok not when trying to use coupon to pay bill. Claimed could not refund on credit card and give me the right amount off customer service. Work on car ok not when trying to use coupon to pay bill. Claimed could not refund on credit card and give me the right amount off on a $500 service bill. Unbelievable what the service advisor came back from talking to a manager and advised unable to honor my request. The real reason no one knew how to refund credit on a credit card. The difference in money was $43. It is not about the money. I have been a customer of Nissan since 2012 . I don’t plan to go back. I am buying a new car this year will not buy from dealership on Hacks Cross Rd. I have no problem with work on my car from the service technicians. The service advisors need to be more customer first after all without customers no business!! More

Terrible service when I went to get an oil change. Poor communication and people showed lack of interest in that department. communication and people showed lack of interest in that department. More

The service was pleasant and quick. All questions were answered. Everyone in the service department was very nice. answered. Everyone in the service department was very nice. More

they have poor customer service they try to wait until your warranty go out and deny repairs until it reaches 36,000 miles scams your warranty go out and deny repairs until it reaches 36,000 miles scams More

Will definitely come back here when I’m ready to buy another car. Everyone here was so nice and helpful. Patrick went above and beyond to help me find the car I wanted and their online quote for my trad another car. Everyone here was so nice and helpful. Patrick went above and beyond to help me find the car I wanted and their online quote for my trade in was accurate with what they offered me in person. Thank you auto nation! More

The service was ok. My issue’s were I had a multipoint inspection coupon that says they top your fluids off at no charge but still got charged for them adding windshield wiper fluid. They also failed to p inspection coupon that says they top your fluids off at no charge but still got charged for them adding windshield wiper fluid. They also failed to provide the correct mileage sticker for when I should return for another oil change. Instead of reading my odemeter they used the old mileage sticker. Also no one went over anything after their service was finished like they normally would do. More

The customer service and service team are very helpful. One of the guys on the service team assured me that he was going to provide quality service. One of the guys on the service team assured me that he was going to provide quality service. More

Each Team member polite welcoming always greets and thanking you for coming in great teamwork thanking you for coming in great teamwork More