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AutoNation Nissan Memphis

Memphis, TN

4.5
600 Reviews
AutoNation Nissan Memphis is your go-to destination for all things Nissan in the Memphis area, and is one of the largest Nissan dealerships in western Tennessee. Located on the east side of town, our dealership can be found just off of Bill Morris Pkwy, south of the Windyke Country Club. From the latest new Nissan vehicles for sale, to our extensive used inventory, AutoNation Nissan Memphis has it all. Visit our website to learn more, and schedule a test drive today.
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4140 Hacks Cross Road

Memphis, TN

38125

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Showing 600 reviews

August 17, 2022

I have been a customer of AutoNation Nissan for many years always working with Ed, Ken, Phoebe and Patrick--- through the years I have purchased many new vehicles and always utilized the service departm More

by Mary Houston
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed, Ken, Phoebe, Patrick. Josh
Aug 23, 2022 -

AutoNation Nissan Memphis responded

Hi Mary, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

August 17, 2022

I love Nissan cars. I have owned two the Junk and the Maxima, Evern lasting cars Thanks More

by arjonesw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dashara Grandberry
Aug 23, 2022 -

AutoNation Nissan Memphis responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

August 14, 2022

On 2 August, I went in for a tire repair on my 2020 Murano. Dashara guided me through the process. The work was accurate and fast. I give her & the repair staff my highest rating. I gladly go back to h More

by Navgator17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dashara, Ed (service manager), repair staff
Aug 18, 2022 -

AutoNation Nissan Memphis responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 12, 2022

I did the 1st review ($ 1000). Like I said earlier, Edwin Lewis, GM, went out of his way to assist my wife (using a 4 prong cane) at the coffee/ tea maker. His whole staff worked a More

by JB88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Half of staff: sales, managers, merchandise/ parts.
Aug 17, 2022 -

AutoNation Nissan Memphis responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Nissan Memphis. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 12, 2022

Staff was very rude and unprofessional. After my car was done I stood at the counter between customer service rep and mechanic technician while they cuss each other out. Was told to wait More

by ltmiller56
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lasny Harding
Aug 17, 2022 -

AutoNation Nissan Memphis responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (901) 209-1318 to discuss what we can do to help.

August 10, 2022

Very professional and love the customer services and didn't have to wait a long time for service. I would recommend this company to family and friends and will continue to bring my vehicle back. More

by cynthiapgilkey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember name
Aug 13, 2022 -

AutoNation Nissan Memphis responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Nissan Memphis and we hope to be of service again in the future.

August 10, 2022

When I bought my car there was a good experience and I still bring it to get service. More

by Ana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dashara Grandberry
Aug 13, 2022 -

AutoNation Nissan Memphis responded

Hi Ana, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 09, 2022

AutoNation Nissan is amazing! Top notch service from the moment I walked in. You feel like family here. They care about you as the customer and do their best to meet your needs. T More

by Sunshine Lady
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon, Patrick, Derion, Demetrius
Aug 12, 2022 -

AutoNation Nissan Memphis responded

Hi, your satisfaction is our top priority. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 09, 2022

My Nissan Service Advisor LaSonya Harding and the service team at Nissan Hacks Cross do a great job servicing my Nissan Altima. They diagnosed my door lock issue with precision and repaired it and they keep More

by Pheonia5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaSonya Harding,
Aug 12, 2022 -

AutoNation Nissan Memphis responded

Hi, your satisfaction is our top priority. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 08, 2022

I used to love the place but lately it just makes me upset they took 5 hrs to do an Oil change this is my third experience the only reason I'm still with them is because I purchased a service package fo More

by gomez1313
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
Aug 12, 2022 -

AutoNation Nissan Memphis responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Nissan Memphis take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (901) 209-1318 -- we hope to hear from you soon.

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