AutoNation Hyundai Tempe - Service Center

I feel confident my car is in good working order after being serviced at Auto Nation. Jake gave me a cost estimate of the services I wanted to have done and there were no surprises when I picked up my ca being serviced at Auto Nation. Jake gave me a cost estimate of the services I wanted to have done and there were no surprises when I picked up my car. He was good to work with and provided great customer service. More

I was involved in an accident which caused significant damage to the underside of my car. Very complex problem involving an insurance company. I was very fortunate to be assigned to a Service Advisor name damage to the underside of my car. Very complex problem involving an insurance company. I was very fortunate to be assigned to a Service Advisor named Max Moon. To say that he made a difference is an understatement. Max was extremely knowledgeable about the very complex repair, He want out of his way to keep both me and the insurance company informed, He advocated for me. He was truly exceptional. Hyundai is very fortunate to have Max as an employee. My engine was replaced by Brian, a master mechanic. He also deserves mention. Serious situations like this require personal attention. They are traumatic events and they demand employees who are responsive, caring, and experienced. Give Max a promotion and a raise! More

I received a very good price for the services performed. Will definitely take my vehicle to this dealership for future services. Will definitely take my vehicle to this dealership for future services. More

Jake was the best customer service person! He keep me informed and updated! Great employee! He keep me informed and updated! Great employee! More

Just moved to Arizona and another dealership gave me such a hard time when I had a malfunction on my new vehicle. Spoke to a representative at Tempe and they got the manager involved which took care of me ri a hard time when I had a malfunction on my new vehicle. Spoke to a representative at Tempe and they got the manager involved which took care of me right away. Such a great team they have here. More

They got the job done with minimal hassle. The prices were also pretty close to MSRP with minimal add ons. The prices were also pretty close to MSRP with minimal add ons. More

I've been a loyal AutoNation Hyundai Service Customer for nearly ten years which the Service Manager immediately recognized when I called with a major problem with my car. The service manager set the tone fo nearly ten years which the Service Manager immediately recognized when I called with a major problem with my car. The service manager set the tone for a great experience with Auto Nation Hyundai. My positive experience continued when the Service Manager set me up with my service guy, Jake Washatka who was great. I like email communication because I'm busy at my own work and hate waiting even the expected one to minutes at any business to get a hold of someone via the phone. Jake answered my emails promptly. My car was in their shop for approximately five days. He got me a rental as soon as Hyundai approved the warranty work. Despite the major ongoing renovation, they have a smoothly running system in place. I waited approximately five minutes during drop off and my checkout was processed in approximately six minutes. When I received my car, as expected it was washed and the interior was cleaned. My car is a Hyundai Hybrid Sonata which had a battery issue. Warranty covered the expensive work, service guys took care of it and my car runs like new. I'm back to 36 mpg combined which is how the car performed when it was new. More

Went in for scheduled oil change. Max was friendly and professional. Kept me informed of items that needed replacement. Texted picture of dirty filters. Max was friendly and professional. Kept me informed of items that needed replacement. Texted picture of dirty filters. More

They did a good job on my oil change. But $80 for an oil change? I'll go back to my neighborhood service center and get it for $20. But $80 for an oil change? I'll go back to my neighborhood service center and get it for $20. More

Prompt and clear on what was needed on my car. Max was extremely knowledgeable and was reassuring with what my car needed. Overall fast easy and friendly service no issues at all. Max was extremely knowledgeable and was reassuring with what my car needed. Overall fast easy and friendly service no issues at all. More