AutoNation Hyundai Tempe - Service Center

So fast, friendly service. It took less than their estimated time frame. I don't know the recall condition though. It took less than their estimated time frame. I don't know the recall condition though. More

Battery went dead at my house so had Hyundai roadside assistance jump our 2020 Hyundai Elantra and drove it to Auto Nation Hyundai Tempe where we purchased our car. It was at the end of the day but Hank assistance jump our 2020 Hyundai Elantra and drove it to Auto Nation Hyundai Tempe where we purchased our car. It was at the end of the day but Hank made sure my wife and I were taken care of and had a new battery put in our car and we were on our way. Hank was amazing and we really appreciate how he took care of us. We wouldn’t go anywhere else to have our car serviced!! More

Great place to bring my car to they were fast and on time. My service advisor was great. I will be back. time. My service advisor was great. I will be back. More

Max Moon. How do I start this? I don't trust him. Refuse to work with him again. Refuse to use autonation services again. After this experience, level of serv How do I start this? I don't trust him. Refuse to work with him again. Refuse to use autonation services again. After this experience, level of service. I could write more but do not want to waste time. Autonation Hyundai will continue to deliver terrible service, collect money, and blame the customer. It's the dealership world abuse the Customer. Once they get the money they care less about you. More

Corbin was fantastic to work with & my car was well washed when they did my service - which I assume was good since I can’t see oil changes. But most everyone else I saw or interacted with were unfrie washed when they did my service - which I assume was good since I can’t see oil changes. But most everyone else I saw or interacted with were unfriendly & somewhat rude. Went inside to ask how to pick up my car from service & 2 sales people didn’t even acknowledge my existence, no one was at the front counter. I stood there for couple of minutes & then said excuse me fairly loudly & then a salesperson said - the walkway is over there. Not the most professional place at all but they are convenient & Corbin was great. More

My husband and I bought several cars from Tempe Hyundai. I recently had an oil change and had to wait 3 hours to pick up my vehicle. This dealership is under construction which seems to have added extensiv I recently had an oil change and had to wait 3 hours to pick up my vehicle. This dealership is under construction which seems to have added extensive time waits. I called the week before my oil change as I wanted to have an item checked when my oil was being changed and was told to speak with the service rep when I arrived. I was told that the item I wanted checked would need to be done at another time which means another 3 hour wait. Highly inconvenient. The multi point check is not as extensive as before. My recent check gave my no information on the condition of my brakes other than OK. So, am I at 3mm, 4mm or what. To me this means that the tech probably just looked thru the tires to see the brake pads but no measurement. The form says I need a cabin and air filter but I replaced those, so due to mileage you probably just say I need one without actually checking the filters. I don't know if this is a new practice at all Hyundai dealers but I find it substandard. The price for an oil change is $79.00 - which is excessive. I will try another dealer to see if the service is better. The personnel are polite but probably overworked and stressed. More

The service I received with the advisor Max Moon was phenomenal and I always feel like he is there to make sure your car is up and running and to get you out of there as quickly as possible. He is super phenomenal and I always feel like he is there to make sure your car is up and running and to get you out of there as quickly as possible. He is super on top of everything and keeps you updated on what’s going on behind the scenes. More

Great experience. Friendly and knowledgeable service advisor. Thank you for getting my car serviced before expected. Friendly and knowledgeable service advisor. Thank you for getting my car serviced before expected. More

I would refer because I’ve only had one bad experience lately and that was in the car service Dept. However, my last experience was not good at all. In fact, I still haven’t gotten a return call but it’s lately and that was in the car service Dept. However, my last experience was not good at all. In fact, I still haven’t gotten a return call but it’s horrendous since the construction and service is awful and my car is under warranty and I needed a potential problem checked and was told they’d need to keep my car 3-5 days because they were backed up with a loaner at my expense! I’m now going to have to call another dealer for service and I’ve been going only to this one since like 2006. We’ve bought several cars here and the buying experience was good but car service has been bad the last year or so. It’s not a wonder my former service advisor left along with a couple other good ones. Tempe Hyundai needs to get their act together before this construction is complete not after! On top of that, my tires were at least checked and I’m short and they moved all the seat adjustments which was not necessary (just putting seat back would have been enough) and some panel settings. it took me half a day to get them back to how I had them and I had to research because I’d forgotten how to work the settings! More

Worked with Max for our maintenance service. He was excellent. Kind, friendly, funny, and professional. Fast service would definitely recommend. He was excellent. Kind, friendly, funny, and professional. Fast service would definitely recommend. More